Whitney Smith
Big Spring,TX
Summary
Adept in animal handling and customer service, I honed my skills at Jennifer Shannon, where I elevated pet care standards through expert grooming and relationship building. Demonstrating critical thinking and teamwork, I consistently ensured client satisfaction and operational excellence, making me a dependable asset to any team. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Dog Groomer
Jennifer Shannon
05.2022 - 04.2023
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Dog Bather
Classy Cuts Pet Salon
09.2021 - 03.2022
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Server
Logan Roadhouse
03.2021 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Olive Garden Restaurant
01.2021 - 02.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host
Cotten Patch Cafe
02.2020 - 11.2020
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Z-Burgers
08.2018 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Midland College
Midland, TX05.2022
Skills
- Patience and Empathy
- Animal handling expertise
- Relationship Building
- Customer Service
- Record Keeping Abilities
- Attention to Detail
- Teamwork and Collaboration
- Honest and Dependable
- Critical Thinking
- Problem-Solving
- Dependable and Responsible
- Decision-Making
Timeline
Dog Groomer
Jennifer Shannon
05.2022 - 04.2023
Dog Bather
Classy Cuts Pet Salon
09.2021 - 03.2022
Server
Logan Roadhouse
03.2021 - 09.2021
Host
Olive Garden Restaurant
01.2021 - 02.2021
Host
Cotten Patch Cafe
02.2020 - 11.2020
Cashier
Z-Burgers
08.2018 - 11.2019
GED -
Midland College
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