Whitney Southard
Reidsville,NC
Summary
Dedicated professional in healthcare and customer service, specializing in compassionate patient care and vital signs monitoring. Experience includes collaborating with nursing teams to implement individualized care plans, ensuring optimal resident health outcomes while providing emotional support and companionship.
Overview
5
5
years of post-secondary education
15
15
years of professional experience
Work History
CNA
Unc Health and Rehab
Eden, Nc
12.2025 - Current
- Monitored vital signs and documented changes in patient health status.
- Collaborated with nursing staff to implement individualized care plans.
- Assisted residents with daily living activities and personal care needs.
- Provided emotional support and companionship to residents during daily interactions.
CNA
Jacobs Creek Nursing & Rehab
08.2022 - 07.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal hygiene to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff to ensure timely medical intervention.
- Documented patient care activities in electronic health records to maintain accurate patient records.
Front desk receptionist
Reidsville Veterinary Hospital
09.2020 - 06.2021
- Coordinated phone calls, scheduled appointments, processed payments, and assisted veterinarians with animal care to ensure smooth operations.
- Created a friendly atmosphere for clients and pets as they entered the veterinary hospital.
- Handled phone calls, scheduled appointments, and addressed client inquiries to enhance overall client satisfaction.
- Maintained accurate patient records and updated files in the veterinary management system.
Daycare teacher/ Pre-K Teacher
Baptist Temple Day School
04.2015 - 10.2019
- Facilitated developmental growth of children ages 0-5 through interactive play, fostering social, emotional, and cognitive skills.
Medical records clerk
Carolina Neurosurgery & Spine
04.2014 - 04.2015
- Maintained accurate patient records using electronic health record systems.
- Processed medical documentation and ensured compliance with regulations.
- Coordinated with healthcare providers to gather necessary patient information.
- Managed customer records, scheduled appointments, and checked customers in to ensure efficient front desk operations.
CNA
Angel Hands Home Care
01.2012 - 01.2014
- Delivered compassionate care to elderly patients, ensuring comfort and dignity in daily activities
- Assisted patients with daily living activities and personal care.
- Monitored patient vital signs and reported changes to nursing staff.
- Documented patient information accurately in electronic health records.
Education
CCMA - Medical
RCC
Wentworth, NC 01.2025 - 05.2025
Early childhood education credentials -
rockingham community college
Wentworth, NC 08.2017 - 12.2017
CNA license #424417 -
Caring Hands Home Health
Greensboro, NC 08.2011 - 10.2011
High school diploma -
rockingham county high school
Wentworth, NC 08.2004 - 06.2008
Skills
- Vital signs monitoring
- Care plan execution
- Patient care assistance
- Personal care assistance
- Patient safety protocols
- Infection control procedures
- Electronic health records
- Patient documentation
Timeline
CNA
Unc Health and Rehab
12.2025 - Current
CCMA - Medical
RCC
01.2025 - 05.2025
CNA
Jacobs Creek Nursing & Rehab
08.2022 - 07.2025
Front desk receptionist
Reidsville Veterinary Hospital
09.2020 - 06.2021
Early childhood education credentials -
rockingham community college
08.2017 - 12.2017
Daycare teacher/ Pre-K Teacher
Baptist Temple Day School
04.2015 - 10.2019
Medical records clerk
Carolina Neurosurgery & Spine
04.2014 - 04.2015
CNA
Angel Hands Home Care
01.2012 - 01.2014
CNA license #424417 -
Caring Hands Home Health
08.2011 - 10.2011
High school diploma -
rockingham county high school
08.2004 - 06.2008