Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Stoneking

Mooreshill,IN

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Cosmetologist

Myself
01.2022 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Customer Service Representative

Hill Rom
03.2018 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Pediatric Nursing

Beckfield
Florence Ky
04-2027

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Time management
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Nursing Process Understanding
  • Nursing education background

Timeline

Cosmetologist

Myself
01.2022 - Current

Customer Service Representative

Hill Rom
03.2018 - Current

Bachelor of Science - Pediatric Nursing

Beckfield

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Whitney Stoneking