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Summary
Overview
Work History
Education
Skills
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Software
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Whitney Strusz

Whitney Strusz

Clarksville,TN

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Company CulturePersonal development programs

Summary

Dynamic HR Leader and Employee Experience Architect with over 8 years of professional stability and a proven track record in driving workforce engagement. Expert at leveraging people analytics and program design to reduce turnover and scale high-performance cultures within healthcare and tech sectors. Specialized in aligning human capital strategy with business-critical outcomes to foster inclusive, data-driven environments.

Overview

8
8
years of professional experience

Work History

Director of Employee Experience & Leadership Development

Hill Valley Healthcare
02.2023 - Current
  • Turnover Reduction: Spearheaded org-wide initiatives that achieved a 42% reduction in turnover and improved eNPS from -26 to +3 within six months.
  • Data-Driven Strategy: Leveraged employee feedback analytics to increase Engagement Survey (EES) scores from 4.78 to 5.37 in under a year.
  • Cultural Infrastructure: Directed a nationwide intranet transformation to centralize resources, recognition, and collaboration across 80+ facilities.
  • Engagement Programs: Designed and implemented "Kudos Cards" and digital recognition tools to strengthen accountability and culture.

Program Manager, Employee Experience & Learning

Amazon.com
02.2020 - 02.2023
  • Onboarding Optimization: Launched skill development programs that accelerated employee readiness by 30%.
  • Retention Excellence: Improved EES scores and reduced departmental turnover by 22% through targeted recognition initiatives.
  • Cross-Functional Alignment: Partnered with Operations and HR to align training and recognition strategies with workforce goals.

HR Partner

Amazon.com
06.2019 - 02.2020
  • Employee Relations: Managed complex investigations and performance management to ensure fair and consistent policy application.
  • Talent Development: Collaborated with leadership on succession planning and identifying high-potential talent.
  • Inclusion Leadership: Led "Glamazon" Nashville, spearheading initiatives to foster a more supportive LGBTQ+ community.

HR Generalist

Performance Foodservice
12.2017 - 05.2019
  • People Analytics: Developed visual dashboards and people data reports to provide key insights to leadership.
  • Lifecycle Management: Managed the full employee lifecycle, including recruitment, payroll processing, and SOX reporting.

Education

BBA - Business Administration And Management

Rasmussen College
Ocala, FL
08-2017

Associate of Arts - Business Administration And Management

Waubonsee Community College
Aurora
05-2013

Skills

  • Strategic Workforce Analytics
  • Relationship building
  • Employee Experience Design
  • Learning & Leadership Development
  • Internal Communications
  • Strategic planning
  • People management
  • Creativity and innovation
  • Organizational development
  • Hiring and retention
  • Team building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You never know what is enough unless you know what is more than enough.
William Blake

Software

System Software: Microsoft Office Suite, WinSCP, Adobe

Travel Software: SAPConcur, Premium

Project Management: Asana, Mondaycom, Smartsheet, Trello, Planner

PowerApps/Power Automate

Employee Feedback Software: Sogolytics, Qualtrics, ICON, Retain, CultureAmp, Viva Pulse

HRIS: ADP, Empeon, Workday, UKG, Paylocity

Communications: SharePoint, Canva, Viva Engage, Slack, Teams

Data Analytics: ALPS, PowerBI, Tableau, Acadia, Visier, Megadata

Timeline

Director of Employee Experience & Leadership Development

Hill Valley Healthcare
02.2023 - Current

Program Manager, Employee Experience & Learning

Amazon.com
02.2020 - 02.2023

HR Partner

Amazon.com
06.2019 - 02.2020

HR Generalist

Performance Foodservice
12.2017 - 05.2019

BBA - Business Administration And Management

Rasmussen College

Associate of Arts - Business Administration And Management

Waubonsee Community College

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