Whitney Suazo
Greenwood,SC
Overview
11
11
years of professional experience
1
1
Certification
Work History
Waitress/Bartender
Fusion
Greenwood, SC
01.2023 - 11.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Assistant Manager
Credit Central LLC
Greenwood, SC
01.2022 - 09.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversee delinquent accounts and make contact with customer
Waitress
Cindy’s Breakfast
Greenwood, SC
02.2022 - 08.2022
Waitress
Sports Break
Greenwood, SC
02.2022 - 08.2022
Branch Manager
Lenders Loans
Greenwood, SC
02.2020 - 01.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals when required.
LANCOME COUNTER MANAGER
Belk
10.2017 - 09.2019
- Led and managed a counter to achieve daily, weekly, and monthly sales goals.
- Executed daily deposits to ensure accurate financial tracking.
- Developed marketing strategies to attract new customers and increase brand visibility.
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Organized events and initiatives to engage potential customers effectively.
AISSITANT MANAGER
AUTO MONEY TITLE LOANS
08.2013 - 05.2016
- Appraised vehicles to determine fair market value.
- Processed loan documentation for customer financing.
- Conducted daily phone calls to enhance customer engagement.
- Collected payments efficiently to maintain cash flow.
- Assisted with various office duties to support operations.
- Contributed to achieving daily, weekly, and monthly performance goals.
- Executed marketing strategies to attract new customers.
Education
AAS - HUMAN SERVICES
PEIDMONT TECHNICAL COLLEGE
12.2019
DIPLOMA - undefined
EMERALD HIGHSCHOOL
01.2012
Skills
- Customer Relations
- Organizational skills
- Sales Experience
- Marketing
- Communication skills
- Auditing
- Time management
- Childcare
- Strategic Planning
- Management Experience
Certification
- CPR/First Aid
- October 2019
Additional Information
- Youth Mental Health recognition
- Suicide prevention training
- Beyond Abuse volunteer/ internship
- Domestic Abuse Training
- Bower’s Rodgers internship
- Hospice Care training
- Blue Ridge Leadership School
- Word, Excel, & PowerPoint
- Lancôme Ambassador
Timeline
Waitress/Bartender
Fusion
01.2023 - 11.2024
Waitress
Cindy’s Breakfast
02.2022 - 08.2022
Waitress
Sports Break
02.2022 - 08.2022
Assistant Manager
Credit Central LLC
01.2022 - 09.2023
Branch Manager
Lenders Loans
02.2020 - 01.2022
LANCOME COUNTER MANAGER
Belk
10.2017 - 09.2019
AISSITANT MANAGER
AUTO MONEY TITLE LOANS
08.2013 - 05.2016
AAS - HUMAN SERVICES
PEIDMONT TECHNICAL COLLEGE
DIPLOMA - undefined
EMERALD HIGHSCHOOL