Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Personal Information
Generic

Whitney Thomas

Panama City,FL

Summary

I'm a dedicated and hardworking employee wherever I've chose to work. I have a very professional work ethic however I also know how to be personable and relatable. I learn quickly and like hands on training I believe those qualities make me a strong candidate to excel in any job or career field.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Universal Banker

First Federal Bank
07.2021 - Current
  • My job as a Universal Banker is to handle cash transactions and customer account issues with a high level of professionalism while also meeting customers product needs.
  • Achieved a consistently high level of accuracy when processing large volumes of cash transactions
  • Demonstrated strong attention to detail when verifying signatures, identification documents, etc
  • Developed strong relationships with regular customers through personalized service
  • Investigated discrepancies or errors promptly to ensure timely resolution for customers
  • Served as a resource person for junior tellers by providing guidance on complex transactions or issues
  • Handled confidential customer information securely in accordance with privacy guidelines
  • Resolved complex account issues by conducting thorough research and working closely with other departments as needed
  • Participated in ongoing training programs to stay updated on industry trends and enhance job performance
  • Collaborated with team members to achieve branch sales targets through cross-selling initiatives
  • Maintained knowledge of banking policies, procedures, and regulations to provide accurate information to customers
  • Managed a high volume of customer interactions while maintaining professionalism and courtesy at all times
  • Assisted in opening new accounts for customers while ensuring compliance with
  • Promoted bank products and services to customers based on their financial needs and goals

Regional Bank Teller

First Federal Bank
01.2019 - 06.2021
  • In my position as a regional teller I would travel between 6 different bank branches filling in as a teller Monday through Friday.
  • Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
  • Balanced cash drawer daily with zero discrepancies over several months
  • Promoted bank products and services to customers based on their financial needs and goals
  • Identified fraudulent activities and reported suspicious transactions to the appropriate authorities

Produce Manager

Doc's Market
01.2018 - 01.2019
  • In my role as Produce Manager I ensured my store got the best deals and quality products all while maintaining clean and visually appealing displays.
  • Oversaw all aspects of the produce department, including ordering, receiving, stocking, and merchandising
  • Implemented inventory control measures to minimize waste and optimize product freshness
  • Developed and maintained relationships with local farmers and suppliers to source high-quality produce
  • Created visually appealing displays that showcased the variety and freshness of available produce
  • Monitored sales trends and customer preferences to adjust inventory levels accordingly
  • Ensured compliance with health and safety regulations in handling, storing, and displaying produce products
  • Implemented cost-saving initiatives such as negotiating favorable pricing agreements with suppliers

Education

Radiography -

Gulf Coast State College
Panama City, FL
10.2025

Physical Therapy - undefined

Chipola College
Marianna, FL
12.2019

Physical Therapy - undefined

Chipola College
Marianna, FL
05.2018

Skills

  • Microsoft Word
  • Management
  • Microsoft Outlook
  • Supervising experience
  • Phone etiquette
  • Phone communication
  • Customer service
  • Cash register
  • POS
  • Sales
  • Typing
  • Computer operation
  • Organizational skills
  • Time management
  • Microsoft Excel
  • Communication skills
  • Computer literacy
  • Cash handling
  • Leadership

Certification

Driver's License

Languages

English

Timeline

Universal Banker

First Federal Bank
07.2021 - Current

Regional Bank Teller

First Federal Bank
01.2019 - 06.2021

Produce Manager

Doc's Market
01.2018 - 01.2019

Physical Therapy - undefined

Chipola College

Physical Therapy - undefined

Chipola College

Radiography -

Gulf Coast State College

Personal Information

Driving License: Yes

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Whitney Thomas