Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Whitney Threatt

Clarkston,GA

Summary

I specialize in creating the extraordinary shopping experience, from visuals, product knowledge and selection. I love interacting with my customers and assisting them with their concerns. I motivate my team to do the same, by building their confidence through company trainings and specialized development. In addition to the customer experience and team building, I am proficient at store operations and administration work.

Overview

7
7
years of professional experience

Work History

Assistant Retail Store Manager

Swarovski Inc.
04.2023 - Current
  • Achieve sales targets and maximize profitability through KPIs and strategy
  • Planning store events to drive awareness and sales
  • Motivate team to display high standards of customer service to create an extraordinary customer experience through training and support
  • Maintaining the visual merchandising standards of the store, ensuring that all products are displayed in an appealing manner
  • Offer advice and guidance to customers on product selection
  • Ensuring all stationery products are ordered and available for team
  • Maintaining the safety standards of the store by maintenance orders
  • Administration paperwork: Scheduling Optimization, Inventory, Bank Deposit logs, etc
  • Awards: [13 months] Top Budget Performance, Top Earning Event (District)

Third Key Supervisor

MAC COSMETICS INC.
06.2018 - 03.2022
  • Manage store operations
  • (e.g., bank deposits, opening and closing store, sales reports, store orders, cash registry, etc.) Stocking Merchandise
  • Maintain store cleanliness and sanitizing of products
  • MAC Artist: Performed makeup services
  • Providing excellent customer service through product knowledge and inciting play power
  • Upholding weekly goals.

Assistant Store Manager

Jimmy Jazz/Snipes USA
02.2017 - 02.2018
  • Mange Store operations; Scheduling optimizations, manage all store funds, providing training to staff, stocking and organizing merchandise (floor sets, stockroom, etc.), participate in yearly evaluations, and manage sales floor.
  • Awards: Top Preforming Store 1 year

Education

Computer Science; Information Systems -

Savannah State University

Skills

  • Staff Training and Development
  • Product Knowledge Expertise
  • Promotional planning
  • Goal Setting and Achievement
  • Store operations management
  • Sales strategy development
  • Staff Development
  • Employee Scheduling
  • Store operations
  • Retail Operations
  • Orientation and training
  • Promotions planning
  • Merchandising operations
  • Customer Service
  • Customer Relations
  • Team Leadership
  • Decision-Making
  • Teamwork and Collaboration
  • KPI Tracking
  • Sales Strategies
  • Customer Retention
  • Schedule Management
  • Hiring and Onboarding
  • Employee Motivation
  • Employee reviews
  • Delegation
  • Sales Coaching
  • Strategic Planning
  • Employee Development
  • Payroll Administration and Timekeeping
  • Performance Improvements
  • Delegating Work
  • Performance Evaluations
  • Sales Tracking

Accomplishments

(13 months) Top Budget Performance. (Swarovski)

Top Earning Event (District) (Swarovski)

Successfully completion of 65 trainings (Swarovski)

Timeline

Assistant Retail Store Manager

Swarovski Inc.
04.2023 - Current

Third Key Supervisor

MAC COSMETICS INC.
06.2018 - 03.2022

Assistant Store Manager

Jimmy Jazz/Snipes USA
02.2017 - 02.2018

Computer Science; Information Systems -

Savannah State University

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