Whitney Tuttle
Olathe,KS
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, clients, and monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
17
17
years of professional experience
Work History
SENIOR, Global audit Project coordinator
Propharma group
11.2021 - 02.2024
- Manage multiple client accounts at once, large- and small-scale contracts
- Maintain proactive communication with clients, weekly, monthly calls to align with their expectations, changes, or inquiries
- Source for auditor to perform GMP, GCP, PV, GDP audit and mock inspections
- Liaison between client and vendor for all logistical set up of audit/mock inspection needs
- Manage CDA/NDA completion with vendors/sites
- Collaborate with Business development team to approve and review Proposals, SOW's, Change Orders
- Project Manager of all expenses, and time entries applied to projects via auditors
- Responsible for requesting invoicing, collaborating with finance team for generation, and providing final approvals for invoicing to client
- Collaborate with collection department for any delinquent accounting issues.
DOT Compliance (Salesforce) Administrator
PROPHARMA GROUP
03.2022 - 02.2024
- Assisted with development of custom DOT compliance platform for Audit Program management
- Develop reports, dashboards, and processes to continuously monitor data quality and integrity
- Manage ongoing support requests and administrative needs of users
- Develop reporting for monthly and annual metrics, and data analytics
- Work with DOT support and internal team to identify updates or necessary customizations.
AR (Accounts Receivable) Specialist/ Business office lead supervisor
Stiles EyeCare Excellence
11.2015 - 10.2021
- Management of the front office staff, 3 full-time employees and three full-time physician schedules
- Conducted training of all front office and business office staff.
- Preauthorizing all surgical procedures, cost estimates, collection of payments
- Financial counseling patients
- Quality check and generation of all daily claims using Waystar clearing house
- Billing and coding of all surgical procedures
- Communicating with health insurance companies to work all claim denials and submit appeals when appropriate
- Handling all billing questions and patient phone calls
- Posting all in house and insurance claim payments, with daily balancing
- Daily use of Outlook, Word, Excel, MedInformatix, Med flow and Waystar.
Document Center Representative
Clinical Reference Laboratory
08.2007 - 11.2015
- Responsible for processing insurance documents according to client criteria
- Scanning all documents required by insurance company, performing QC review for accuracy
- Performing indexing functions, handling all manual exceptions accurately so images can be located in the future
- Performing daily quality assurance audits
- Responsible for all confidential information as well as complying with HIPAA policy.
Education
Johnson County Community College
01.2010
Shawnee Mission South High School
05.2007
Skills
- Project Coordination
- Work Planning and Prioritization
- Team Coordination
- Problem-Solving
- Customer Relationship Management
- Budget coordination
Timeline
DOT Compliance (Salesforce) Administrator
PROPHARMA GROUP
03.2022 - 02.2024
SENIOR, Global audit Project coordinator
Propharma group
11.2021 - 02.2024
AR (Accounts Receivable) Specialist/ Business office lead supervisor
Stiles EyeCare Excellence
11.2015 - 10.2021
Document Center Representative
Clinical Reference Laboratory
08.2007 - 11.2015
Johnson County Community College
Shawnee Mission South High School
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