WHITNEY VOWLES
West Valley City,UT
Summary
Dedicated, hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Health Unit Admissions Coordinator
University of Utah Hospital
Salt Lake City, UT
08.2022 - Current
- Interview patients to obtain correct patient identification, demographic information, enter insurance and process patient paperwork
- Give tours of the Labor & Delivery/OB Emergency unit to expectant patients
- Admit/Discharge/Transfer patient
- Demonstrate knowledge of, and complied with HIPPA standards
- Schedule, register and arrive inductions, caesarean sections, and other procedures
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Health Unit Coordinator
University of Utah Hospital
Salt Lake City, Utah
05.2021 - 08.2022
- Record and maintain patient information, such as vitals signs, eating habits, behavior, progress, etc
- Demonstrate knowledge of, and complied with HIPPA standards.
- Bathe, dress and assist with activities of daily living
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Managed daily operations of the health unit including filing, faxing, photocopying.
Certified Nursing Assistant
Rocky Mountain Home Health and Hospice
St. George, Utah
06.2019 - 04.2021
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Observed patients for any changes in their physical or mental condition.
Education
Associates of Science -
Dixie State University
05.2020
Phlebotomy Certified -
Dixie State University
Saint George, UT05.2019
Certified Nursing Assistant -
Tooele Applied Technology College
Tooele, UT05.2017
High School Diploma -
Tooele High School
Tooele, UT05-2017
Skills
- Computer Skills such as Microsoft Word, Excel, and Powerpoint
- Ability to use a multi-line phone system and transfer calls accordingly
- Demonstrate critical thinking, human relations and verbal and written communication skills
- Demonstrate ability to prioritize and manage a large workload in a stressful situation
References
- Blanca Hernandez, Unit Manager, University of Utah Hospital, 801-581-2953
- Hannah Sammons, Certified Nurse Midwife, University of Utah Hospital, 605-940-2569
- Kellie Hannah, Registered Nurse, University of Utah Hospital, 209-406-0145
Timeline
Health Unit Admissions Coordinator
University of Utah Hospital
08.2022 - Current
Health Unit Coordinator
University of Utah Hospital
05.2021 - 08.2022
Certified Nursing Assistant
Rocky Mountain Home Health and Hospice
06.2019 - 04.2021
Associates of Science -
Dixie State University
Phlebotomy Certified -
Dixie State University
Certified Nursing Assistant -
Tooele Applied Technology College
High School Diploma -
Tooele High School
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