Whitney Wardle
Harrodsburg,KY
Summary
Proven CNA and Store Manager with a track record of enhancing patient satisfaction and streamlining store operations at Signature Healthcare and Simply Homes. Skilled in vital signs monitoring and exhibiting compassion, I've improved patient care quality and increased sales through innovative strategies. Demonstrates exceptional time management and empathy, prioritizing patient and customer needs effectively.
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cna
Ephraim Mcdowell
07.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Store Manager
Simply Homes
10.2021 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Cna
Signature Healthcare
03.2020 - 10.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
High School Diploma -
Floyd Central
Floyds Knobs, IN07-2010
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
English
Timeline
Cna
Ephraim Mcdowell
07.2024 - Current
Store Manager
Simply Homes
10.2021 - 12.2022
Cna
Signature Healthcare
03.2020 - 10.2021
High School Diploma -
Floyd Central
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