WHITNEY WEBSTER
Memphis,United States
Summary
Detail-oriented Medical Receptionist with expertise in record keeping and patient scheduling. Facilitates efficient operations through effective insurance verification and streamlined patient flow. Manages front desk responsibilities while upholding confidentiality and compliance, ensuring high-quality patient interactions.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Results Physiotherapy
Memphis, TN
01.2026 - Current
- Coordinated patient scheduling and appointments for optimal clinic flow.
- Scheduled appointments for patients and coordinated follow-up visits.
- Provided support during patient intake and assessment processes.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Maintained a welcoming environment to enhance overall patient experience.
- Managed patient records using electronic health record systems.
- Assisted in insurance verification and benefit coordination for patients.
Substitute Teacher
MSCS
Memphis, United States
03.2023 - Current
- Managed classroom behavior to create a positive learning environment that increased student participation.
- Collaborated with full-time teachers to ensure continuity of instruction and address individual student needs.
- Monitored student progress and collaborated with teachers to provide interventions as needed.
- Assessed student performance through informal evaluations and provided feedback to support academic growth.
- Communicated regularly with school administration and staff to align teaching objectives with school goals.
- Built relationships with students to establish trust and encourage open communication.
- Monitored student progress and collaborated with teachers to provide interventions.
Outbound Shipper
Syncreon
Olive Branch, United States
10.2023 - 09.2024
- Coordinated preparation and packaging of outbound shipments, ensuring timely delivery and adherence to shipping regulations.
- Utilized shipping software to manage and update shipping documentation, improving record accuracy by 30%.
- Ensured compliance with safety regulations and company policies throughout shipping processes, maintaining operational integrity.
- Monitored shipment tracking and proactively resolved issues, minimizing delays and improving customer satisfaction.
Education
Non-Degree Program - Medical Office Professional
Concorde Career College
Memphis, TNHigh School Diploma -
Jordan Vocational High
Columbus, GA, United StatesSkills
- Electronic health records
- Patient Scheduling
- Front Desk Management
- Records management
- Data Entry
- Front Desk Management
- Organization
- Phone Etiquette
- Confidentiality
- Patient Scheduling
Timeline
Patient Care Coordinator
Results Physiotherapy
01.2026 - Current
Outbound Shipper
Syncreon
10.2023 - 09.2024
Substitute Teacher
MSCS
03.2023 - Current
Non-Degree Program - Medical Office Professional
Concorde Career College
High School Diploma -
Jordan Vocational High