Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney West

Conway,AR

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Market Place Grill
10.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Family Relations Specialist

Pediatrics Plus
10.2022 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve a common goal to help and meet families needs.
  • Actively listened to the needs to families and helped execute the correct protocols to meet their needs.
  • Lead monthly leadership meetings.

Flight Attendant

American Airlines
09.2015 - 09.2022
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Education

Bachelor of Arts - Psychology

Central Baptist College
Conway, AR
05-2014

Skills

  • Client Support
  • Team Leadership
  • Collaborative Team Leadership
  • Informed Decision-Making
  • Strategic Issue Resolution
  • Certified by the FAA
  • Safety Compliance

Timeline

Assistant Manager

Market Place Grill
10.2023 - Current

Family Relations Specialist

Pediatrics Plus
10.2022 - Current

Flight Attendant

American Airlines
09.2015 - 09.2022

Bachelor of Arts - Psychology

Central Baptist College

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Whitney West