Professional Summary
Overview
Work History
Education
Skills
Timeline

WHITNEY WILLIAMS

Defense Health Agency
Houston,TX
13
years of professional experience

Results-driven finance and business operations professional with extensive experience supporting Department of Defense (DoD) organizations through comprehensive financial analysis, cost accounting, and operational management. Demonstrated expertise in analyzing financial and performance data, managing cross-functional operations, and enhancing reporting processes to support senior leadership in dynamic environments. Proficient in budgeting support, forecasting, financial reconciliation, MEPRS cost accounting, resource allocation analysis, process improvement, compliance management, and stakeholder coordination. Strong background in government operations, data analytics, executive communications, and operational efficiency, complemented by an MBA in Finance with a focus on financial management and strategic planning.

Work History

Management Analyst

2 Years 3 Months
Defense Health Agency | 07.2022 - 10.2024
  • Managed Medical Expense and Performance Reporting System (MEPRS) cost accounting functions to support financial management, operational planning, and healthcare resource allocation initiatives.
  • Performed financial reconciliation and variance analysis of labor, expense, and workload data to ensure accuracy, compliance, and integrity of financial reporting.
  • Conducted cost accounting analysis and monitored organizational expenditures to support budgeting, forecasting, and strategic financial decision-making.
  • Developed customized financial and operational reports using enterprise systems, Power BI, Oracle-based platforms, and advanced Excel functions to analyze workforce utilization, expenses, and organizational performance metrics.
  • Supported financial reporting and forecasting activities by identifying cost trends, operational inefficiencies, and opportunities for process improvement.
  • Collaborated with IT and cross-functional stakeholders to troubleshoot enterprise healthcare systems, improve reporting functionality, and streamline data workflows.
  • Prepared executive-level reports, dashboards, and analytical briefings for senior leadership to support business operations and resource management decisions.
  • Ensured compliance with DHA financial management policies, reporting requirements, and data integrity standards.

Management Assistant

1 Year 5 Months
Department of Defense | 02.2021 - 07.2022
  • Provided executive-level operational and administrative support to senior leadership within a high-visibility DoD organization.
  • Managed complex scheduling, meeting coordination, reporting requirements, and office operations in support of organizational objectives and mission priorities.
  • Led administrative process improvement initiatives that streamlined workflows and increased operational efficiency across multiple regional offices.
  • Tracked organizational metrics, monitored compliance requirements, and ensured timely submission of critical operational and financial reporting data.
  • Coordinated cross-functional communication between leadership, internal departments, and external stakeholders to support strategic initiatives.
  • Maintained confidential records and sensitive information while ensuring compliance with DoD policies and procedures.

Executive Secretary

2 Years
Department of Defense | 10.2019 - 10.2021
  • Supported senior leadership through executive administration, correspondence management, scheduling coordination, and operational support activities.
  • Assisted with reporting functions, records management, and coordination of organizational activities within a fast-paced healthcare environment.
  • Maintained compliance with administrative procedures, records retention policies, and organizational reporting requirements.

Office Assistant Commander's Support Staff

1 Year 1 Month
Department of Defense | 06.2017 - 07.2018
  • Managed executive calendars, correspondence, travel coordination, and administrative operations for senior leadership.
  • Administered Defense Travel System (DTS) processes, including travel authorizations, voucher reconciliation, and audit support.
  • Supported personnel management functions including evaluations, awards, in/out-processing, and coordination with Military Personnel Section (MPS).
  • Maintained records management systems including AFRIMS and ERM to ensure compliance with Air Force and federal records management policies.
  • Supported compliance and reporting activities associated with the Drug Demand Reduction Program (DDR)

Knowledge Operations Manager

4 Years
Air Force | 01.2012 - 01.2016
  • Managed executive scheduling, operational coordination, and administrative support for senior leadership including the Commander and Director of Operations.
  • Oversaw operational reporting systems including AF-IT, SORTS, and DRRS to support mission readiness and organizational reporting requirements.
  • Led Knowledge Management and SharePoint initiatives supporting more than 4,000 personnel, improving document control, records management, and information accessibility.
  • Ensured compliance with Privacy Act, FOIA, and organizational information management policies.
  • Coordinated deployment readiness reporting, mission assessments, and operational documentation supporting organizational objectives.

Education

Master of Business Administration (MBA) - Finance

Park University | Parkville, MO | 01.2024
Relevant Coursework: Financial Management, Corporate Finance, Strategic Decision Making, Investment Analysis

Bachelor of Science - Business Administration, Finance

Park University | Parkville, MO | 01.2022

Skills

Financial Analysis
Cost Accounting (MEPRS) & Financial Reporting
Budget Support
Forecasting Assistance & Variance Analysis
Power BI
Oracle Systems & Advanced Microsoft Excel
Business Operations
Process Improvement & Operational Reporting
Executive Leadership Support
Stakeholder Engagement & Project Management
DoD Operations
Compliance Management & Cross-Functional Collaboration

Timeline

Management Analyst

Defense Health Agency
07.2022 - 10.2024Read More

Management Assistant

Department of Defense
02.2021 - 07.2022Read More

Executive Secretary

Department of Defense
10.2019 - 10.2021Read More

Office Assistant Commander's Support Staff

Department of Defense
06.2017 - 07.2018Read More

Knowledge Operations Manager

Air Force
01.2012 - 01.2016Read More

Park University

Bachelor of Science from Business Administration, Finance
Read More

Park University

Master of Business Administration (MBA) from Finance
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WHITNEY WILLIAMS