Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Whitney L. Smith

Colby,KS

Summary

Dynamic professional with experience as a Registration Clerk at Citizens Medical Center, adept at problem-solving and patient registration. Enhanced workflow efficiency through training initiatives and streamlined processes. Proven ability to manage high call volumes while ensuring accurate data intake and exceptional service, contributing to improved patient satisfaction and operational success. Willing to work as a team.

Overview

6
6
years of professional experience

Work History

Registration Clerk

Citizens Medical Center
04.2023 - Current
  • Completed registration paperwork, verifying accurate patient information.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
  • Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.

Inventory Receiver

McCarty's Family Farms
05.2020 - 04.2023
  • Enhanced warehouse organization, enabling easier access to items and faster order fulfillment.
  • Ensured compliance with industry regulations during the receiving process, including proper handling of hazardous materials when applicable.
  • Maintained a safe working environment through routine inspections and adherence to safety protocols.
  • Streamlined the receiving process for increased efficiency by implementing an organized system for incoming shipments.

Front Desk Agent

Holiday Inn Express Hotel
06.2019 - 05.2020
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

No Degree - Cosmetology

Northwest Technical Institution
Goodland, KS

High School Diploma -

Burlington ISD
Burlington, CO
05-2016

Skills

  • Problem-solving
  • Patient registration
  • Payment processing
  • Registration data intake

Accomplishments

My name is Whitney L. Smith I was raised in Akron Colorado until I was 14 when my mother remarried and we moved to Burlington Colorado, that is where I discovered my love for animals (pigs mostly). During my high school career I worked as a can can dancer at the local old town museum, along with showing hogs and steers in my local 4H and FFA and being the manager for the Burlington Softball team. After high school I attended NWKTC in Goodland Ks for one year where I majored in cosmetology. Upon discovering I do not have the passion for doing hair and makeup I set out in the workforce, since then I have strived to maintain an excellent work ethic, with the goal to be the best I can be. I maintain my love for Christ, family, and animals. My husband and I have made a home for ourselves her in Colby Ks, where we are pursuing our dreams of owning a home in the country where we may raise kids cows someday.

Timeline

Registration Clerk

Citizens Medical Center
04.2023 - Current

Inventory Receiver

McCarty's Family Farms
05.2020 - 04.2023

Front Desk Agent

Holiday Inn Express Hotel
06.2019 - 05.2020

No Degree - Cosmetology

Northwest Technical Institution

High School Diploma -

Burlington ISD
Whitney L. Smith