Whitney Wilson
USAA
Canton,OH
1
Certification
17
years of professional experience
Fraud Investigator with over fifteen years of expertise specializing in transaction analysis, spotting suspicious patterns, and using detection software. With a proven ability to identify, investigate, and resolve fraud issues. While maintaining high levels of accuracy, security, and data integrity.
Work History
Fraud Investigator
2 Years- Investigated 8 potential fraud cases using data analysis techniques and investigative tools.
- Collected and reviewed financial documents, transaction records, and digital trails to determine if a SAR is required to be completed.
- Reviewed 10 AML alerts to determine if the money movement was valid and accounted for based on the KYC( Know Your Customer) profile.
- Conducted prompt and thorough investigations on referred files.
Fraud Analyst
2 Years 5 Months- Analyzed 10 transaction data sheets to identify and investigate potential fraud patterns.
- Developed and implemented procedures to detect and prevent fraud.
- Analyzed data to find patterns of fraud and anomalies to Financial Technology companies.
- Collaborated with internal and external stakeholders to create and maintain fraud prevention
Enterprise Fraud Specialist/Investigator
4 Years 2 Months- Analyzed transactions to identify and investigate suspicious activities, ensuring compliance with regulatory standards.
- Conducted 30 reviews of multiple customer 's information to determine potential fraud trends.
- Notified customers when fraudulent activity was detected to reduce impact.
- Collaborated with team members to discuss fraud trends and brainstorm method to combat fraud.
Compliance Specialist/Fraud Specialist
9 Years 9 Months- Assessed 40 credit card applications using fraud score to identify potential risks.
- Conducted quality assurance reviews through one on one training with current and surrounding teammates.
- Handled escalated incoming calls from irate customers regarding fraud reviews.
- Reviewed documentation to determine the documents authenticity.
Education
Associate of Applied Science - Forensic Accounting
High School Diploma
Skills
SAR Filling
AML Alert Reviews
Fraud Investigations
Fraud Patterns
Investigative Techniques
Criminal Investigations
Transaction Analysis
Transaction Review
Activity Monitoring
Scam Investigations
Fraud Schemes
Scam Reviews
Certification
- Ethics Awareness Course
- Fraud Awareness Course
- FCRA( Fair Credit Reporting Act) Course
- Sensitive Data Management Standards Course
- Fundamentals of Risk Management Course
- Preventing Workplace Harassment Course
- AML Targeted Training Course
Timeline
Fraud Investigator
USAA
08.2024 - CurrentRead More
Fraud Analyst
Coastal Community Bank
03.2022 - 08.2024Read More
Enterprise Fraud Specialist/Investigator
Huntington National Bank
01.2018 - 03.2022Read More
Compliance Specialist/Fraud Specialist
GE
03.2009 - 12.2018Read More
Franklin University
Associate of Applied Science from Forensic Accounting
Read More
Canton Digital Academy
High School Diploma
Read More