Whittney Kappas
Smyrna,TN
Summary
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
4
4
years of professional experience
Work History
Bartender
Nashville Underground
Nashville , TN
04.2025 - Current
- Greeted guests with friendliness and professionalism.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Collected and organized daily till totals and tips.
Bartender
Coyote Ugly Saloon
Nashville, TN
06.2022 - 01.2025
- Kept bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Carwash Attendent
Costco Wholesale, Inc
07.2021 - 08.2022
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers
- Monitored inventory levels for adequate supply of chemicals and materials
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
Education
High School Diploma -
Graves County High School
Mayfield, KY05.2016
Skills
- Adaptable and Flexible
- Positive Team Player
- Strong Work Ethic
- Customer Service
- Problem Resolution
- Decision Making
- Honest and Ethical
- Suggestive Selling
Timeline
Bartender
Nashville Underground
04.2025 - Current
Bartender
Coyote Ugly Saloon
06.2022 - 01.2025
Carwash Attendent
Costco Wholesale, Inc
07.2021 - 08.2022
High School Diploma -
Graves County High School