Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Widia Simon

Delray Beach,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

Primerica
05.2023 - 07.2024
  • Provided coverage option information to assist clients in protecting assets.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Maintained high standards of customer service by building relationships with clients.
  • Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.

Customer Service

Publix
06.2017 - 06.2023
  • Provide quality customer service and present customers with the best shopping experience.
  • Delivered exceptional customer service, addressing concerns and handling returns professionally.
  • Provided exceptional customer service, resolving dealer issues quickly and effectively.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
  • Assisted in setting up promotional displays to attract customer attention towards specific products or brands.
  • Maintained a clean and organized store environment, enhancing customer shopping experience.

Front Desk

Palm Spine & Rehab Center
05.2015 - 05.2017
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Managed reservations system effectively, minimizing mix-ups and overbookings.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Assisted guests with special requests, ensuring a comfortable stay and positive feedback.

Education

Medical Billing and Coding -

Florida Career College
Boynton Beach, FL
07.2014

Skills

  • Familiar with CMS 1500 Forms
  • Medical Terminology
  • Microsoft Office Administration
  • Extensive Customer Service Skills
  • Building Relationships
  • Client Service
  • Insurance Policy Sales

Certification

  • ICD-9-CM & CPT-4 Coding
  • Abstracting Medical Records (EMR)
  • HIPAA and OSHA Compliant
  • HCPCS
  • Healthcare Customer and Relation Outcome
  • Health Information Technology and Management

Timeline

Life Insurance Agent

Primerica
05.2023 - 07.2024

Customer Service

Publix
06.2017 - 06.2023

Front Desk

Palm Spine & Rehab Center
05.2015 - 05.2017

Medical Billing and Coding -

Florida Career College

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Widia Simon