Widler Boucher
12110 NE Miami Ct North Miami,FL
Summary
Dynamic Learning Ambassador with a proven track record at Amazon, enhancing training outcomes through innovative methods and collaborative learning. Excelled in peer mentoring and multitasking, significantly improving interdepartmental collaboration. Skilled in Microsoft Office and public speaking, demonstrating exceptional team leadership and self-motivation.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon
06.2023 - Current
- Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.
- Mentored new trainers, sharing best practices and supporting their professional growth.
- Enhanced learning outcomes by implementing interactive and innovative training methods.
- Trained and mentored new personnel hired to fulfill various roles.
- Assisted coworkers and staff members with special tasks on daily basis.
Host
Beach Bar at Newport Pier
04.2022 - 06.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science - Aviation Management
Florida Memorial University
15800 NW 42nd Ave Miami Gardens, FL 33054 United S09-2027
Associate of Science - Aviation Administration
Miami Dade College
Miami, FL12-2024
High School Diploma -
North Miami Senior
North Miami, FL06-2022
Skills
- Adaptive learning
- Peer mentoring
- Learning styles
- Collaborative learning
- Group and individual instruction
- Problem-solving
- Demonstrator training
- Public speaking
- Microsoft office
- Multitasking
- Team leadership
- Self motivation
Languages
French
Professional Working
Creole
Native or Bilingual
English
Full Professional
Timeline
Learning Ambassador
Amazon
06.2023 - Current
Host
Beach Bar at Newport Pier
04.2022 - 06.2022
Bachelor of Science - Aviation Management
Florida Memorial University
Associate of Science - Aviation Administration
Miami Dade College
High School Diploma -
North Miami Senior
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