Wiedelyn Joy Malanog
Honolulu,HI
Summary
Dedicated and empathetic Certified Clinical Medical Assistant with 5 years of experience in multi-physician and multi-specialty health clinic facilities. Known for dedication in providing quality, efficient care and support to physicians and patients. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Kaiser Permanente
Honolulu, HI
07.2023 - Current
- Performed patient intake, including taking vital signs and medical histories.
- Provided education to patients on proper wound care techniques and preventive measures.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted podiatrist with patient care, including cleaning wounds and taking vital signs.
- Float MA between specialty departments for 11 months: Urology, Pulmonology, Cardiology, Podiatry, Orthopedics, Sports Medicine, Care Pathway Center.
- Medical Assistant I for Orthopedic Trauma Surgeons for 9 months until current.
- Schedule and prep patients for Surgery, preoperative exams, and post operative exams.
- Verified appointment times with patients, and surgery consent forms.
- Assisted with ordering imaging studies.
- Provide preoperative instructions and post operative instructions to patients.
- Assist cast technicians with applying post op devices such as CAM boots, post op shoes.
- Assisted physicians with casting and splinting of fractures.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted physicians with casting and splinting of fractures.
- Performed basic clerical duties such as answering emails, faxing documents.
- Facilitated referrals to specialists when needed while coordinating care between multiple providers.
Certified Clinical Medical Assistant
Base Honolulu Medical (USCG)
Honolulu, HI
03.2023 - 07.2023
- Schedule appointments for US Coast Guard members via phone and in person.
- Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secure patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered rapid tests for COVID to help clinical staff assess conditions.
Certified Clinical Medical Assistant
Wahiawa Center for Community Health
Wahiawa, HI
06.2019 - 02.2023
- Intake 24 patients daily into clinic. Obtains vital signs, medication reconciliation, medical history, and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Managed phone calls per policy expectations for 90% of customers on the e phone and those in the clinic.
- Identified and followed through on 100% of prior authorizations, referrals, and medication refills.
- Collaborated with multi-specialty physicians and supported physicians from specialties in family medicine, women's health, behavioral health, pediatric care, and diabetic management.
- Assisted in COVID19 vaccination clinic
- Assisted in wound care and cultures. Assisted with incisions and drainage of abscesses.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assisted in women's health services, including breast exams, pelvic exams, IUD and Implant placement and removal.
- Lead staff in utilizing state of the art MedPOD Mobile Device for Telehealth Provider.
- Assisted Telehealth Provider with MedPOD via use of portable camera, dermal camera, stethoscope, otoscope, and EKG, in which the telehealth provider is able to see and hear from their remote site.
Student
Hawaii Medical College
Honolulu, HI
04.2019 - 05.2019
- After completing my externship, I focused on studying for my last semester of the MA program as I was already offered a job at Wahiawa Community Health and would start on 6/2019.
Externship Medical Assistant (FLOAT)
Wahiawa Center for Community Health
Wahiawa, HI
02.2019 - 04.2019
- Float between providers in different departments. Family Medicine, Pediatrics, and Women's Health.
- Intake patients daily into the clinic. Obtain vital signs, medication reconciliation, medical history.
- Completed 225 clinical hours
Caregiver/Teachers Aid
The Cole Academy
Mililani, HI
08.2017 - 01.2019
- Assisted and cared for children from ages 6 weeks old to 6 years old.
- Assisted teacher in care plans
- Ensured safe environment for children
Education
Associate of Applied Science - Certified Clinical Medical Assisting
Hawaii Medical College
Honolulu, HI05.2019
Skills
- Electronic Medical Record (Athena, MHS Genesis, EPIC, PACS)
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- HIPAA regulations
- Operating EKG Equipment
- MedPOD Mobile Device for virtual appointments
- Vaccination and injection administration
- Specimens Collection and Processing
- Procedure Assistance
- DOD Cyber Awareness Certified
Affiliations
- Choir organist 2007 to current
- Church of Christ
- Leads various age groups in hymn singing
- Lead organist in local congregation
- Leading and organizing activities for church youth group
Certification
- Certified Clinical Medical Assistant (CCMA)
- Certified BLS for Healthcare providers CPR/AED
- Certified Heartsaver First-Aid program
Timeline
Certified Clinical Medical Assistant
Kaiser Permanente
07.2023 - Current
Certified Clinical Medical Assistant
Base Honolulu Medical (USCG)
03.2023 - 07.2023
Certified Clinical Medical Assistant
Wahiawa Center for Community Health
06.2019 - 02.2023
Student
Hawaii Medical College
04.2019 - 05.2019
Externship Medical Assistant (FLOAT)
Wahiawa Center for Community Health
02.2019 - 04.2019
Caregiver/Teachers Aid
The Cole Academy
08.2017 - 01.2019
Associate of Applied Science - Certified Clinical Medical Assisting
Hawaii Medical College
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