Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wieska Halbur

Wilmington

Summary

Motivated professional with transferable skills developed across diverse roles and environments. Recognized for adaptability, strong work ethic, and professionalism. Seeking a position to apply experience while continuing to learn and grow with a committed team.

Overview

25
25
years of professional experience

Work History

Production Associate

Custom Catch
West Dover
04.2025 - 12.2025
  • Worked on various tasks related to the production of personalizing items i.e. blankets, pet mats, throws, etc.
  • Set up and ran production machinery.
  • Quality inspected each finished item.
  • Packaged product for final processing/shipping & entered information for tracking purposes.
  • Moved & restocked products daily.

Payment Process

Cvikota Company
La Crosse
10.2019 - 03.2021
  • Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality.
  • Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.
  • Provided exceptional customer service by resolving inquiries related to payments, account balances, and transaction discrepancies.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
  • Entered figures using 10-key calculator to compute data quickly.

Tickets/Guest Services Manager

Mount Snow Resort
West Dover
11.2000 - 06.2018
  • Developed strong relationships with guests, ensuring long-term partnerships and repeat business opportunities.
  • Monitored inventory levels and placed orders to replenish stock.
  • Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Initiated cross-functional team collaborations to address complex guest challenges efficiently while fostering a collaborative working culture within the organization.
  • Oversaw budgeting and financial planning for the department, achieving cost savings through streamlined operations and optimized resource utilization, while managing a multimillion-dollar sales operation.
  • Developed and implemented guest services policies and procedures.
  • Implemented training programs to enhance staff skills, leading to an improved guest experience.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Monitored guest services staff performance and provided feedback for improvement.
  • Hired, trained and supervised a team of approximately 45 full-time, part-time & temporary guest services staff members to meet business goals.
  • Resolved guest complaints in a professional and timely manner.
  • Improved staffing during busy periods by creating employee schedules and monitoring callouts.

Education

Some College (No Degree) - Trinity College

Political Science & Business Management
Burlington, VT

Skills

  • Electronic Payments
  • Credit card processing
  • Team bonding
  • Accurate payment posting
  • Reconciliation
  • Data inputting
  • Customer service support
  • Transaction processing
  • Detail oriented
  • Adaptable

Timeline

Production Associate

Custom Catch
04.2025 - 12.2025

Payment Process

Cvikota Company
10.2019 - 03.2021

Tickets/Guest Services Manager

Mount Snow Resort
11.2000 - 06.2018

Some College (No Degree) - Trinity College

Political Science & Business Management
Wieska Halbur