Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Wil Kultgen

Franksville

Summary

Motivated and well-rounded transportation professional with a passion for proficiency and efficiency. Proven track record of improving operations and interdepartmental communication.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager

Transport National
Oak Creek
08.2024 - Current
  • Established Weekly Operations Meeting to update department managers on company events.
  • Reviewed super load quoting with the special operations manager.
  • Managed the company's credit card program.
  • Maintained various state/province registrations and fuel reporting for the company.
  • Provided data for new specialized equipment purchases.
  • Managed daily operations of logistics and transportation services.
  • Trained new employees on operational procedures and systems.
  • Facilitated communication between departments for project alignment.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Responded to information requests from superiors, providing specific documentation.

Pilot Car Manager/Special Operations Manager

Transport National
Oak Creek
10.2021 - 08.2024
  • Grew pilot car program from one driver to 10 driver
  • Reviewed expense reports for pilot car drivers.
  • Planned pilot car drivers.
  • Scheduled training and licensing for pilot car drivers.
  • Maintained specialized trailer calendars.
  • Created and/or reviewed loadx and permits requests for superloads.
  • Processed payroll and streamlined the operation to make it less time consuming.
  • Added secondary checks to eliminate payroll mistakes.
  • Solved complicated issues with heavy haul transportation.
  • Reviewed quotes for superloads.

Pilot Car Driver/Trainer

Transport National
Oak Creek
04.2015 - 10.2021
  • Escorted oversize loads.
  • Operated all types of steerable trailers.
  • Trained drivers in the operation of steerable trailers
  • Acquired licenses to operate in 49 states.
  • Conducted route and site surveys.
  • Implemented new tools/equipment involved with moving oversize loads.

Freight Broker

Transport Logistics
Oak Creek
10.2014 - 04.2015
  • Coordinated shipments between carriers and clients to ensure timely delivery.
  • Negotiated freight rates with carriers to optimize transportation costs.
  • Managed documentation for freight transactions and ensured compliance with regulations.
  • Monitored shipment status and communicated updates to clients and partners.
  • Resolved issues related to shipments, including delays and discrepancies in documentation.
  • Trained junior staff on freight brokerage processes and best practices for customer service.

Education

High School Diploma -

Union High School
Union Grove, WI
06-2010

Skills

  • Operations management
  • Project coordination
  • Team collaboration
  • Employee training
  • Problem resolution
  • Schedule oversight
  • Strategic planning

Certification

  • Class A CDL with Doubles and Triples Endorsement
  • WA State Pilot Car Operator's License
  • NY State Certified Pilot Car Operator
  • PA Certified Pilot Car Operator (Police Escort Replacement)
  • TWIC Card
  • Marine Corps Certified Diesel Technician
  • Licensed Combat Marksmanship Coach

References

References available upon request.

Timeline

Operations Manager

Transport National
08.2024 - Current

Pilot Car Manager/Special Operations Manager

Transport National
10.2021 - 08.2024

Pilot Car Driver/Trainer

Transport National
04.2015 - 10.2021

Freight Broker

Transport Logistics
10.2014 - 04.2015

High School Diploma -

Union High School

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