Summary
Overview
Work History
Skills
Education
Certification
Languages
Additional Information
Timeline
Generic
Wilfred Wan

Wilfred Wan

Quincy,MA

Summary

Bilingual professional with over 7 years of experience in the healthcare and social service fields. Holds a B.S. in Psychology and proficient in Microsoft Word and Excel. Self-motivated with a strong work ethic. Seeking to leverage my knowledge and expertise to make a meaningful contribution in my next career opportunity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Social Worker

Massachusetts Department of Children & Families
01.2023 - Current
  • Assess, evaluate, conduct initial and ongoing case management of children/family services, and needs
  • Develop, review, update and ensure implementation of strength-based service plans for each child in care or custody including risk assessment, safety plans and goals
  • Develop, review, update and ensure implementation of strength-based service plans for each child in care or custody including risk assessment, safety plans and goals
  • Complete all documentation in accordance with agency and regulatory requirements
  • Attend home and foster care visits; transport children to health, social services or other agency-related appointments as required
  • Maintain ongoing communication with DCF staff and other constituencies, initiate court action when necessary
  • Empower families to make stable commitments to children by providing counseling and coordinating visits with biological parents and/or guardians and other relatives; develop a helping relationship and ensure needed supports and services are provided

Model

Freelance
04.2022 - Current
  • Attend casting calls, fittings, shows and shoots.
  • Posed for artists and photographers.

Family and Community Services Coordinator

Quincy Asian Resources Inc.
10.2022 - 01.2023
  • Provide language asset to immigrants such as translation and interpretation services
  • Advocate for clients and leverage community partners and resources to help them succeed
  • Assist clients with different immigration challenges and connect them to appropriate social services.
  • Build and sustain client and community relationships
  • Participate in outreaching activities to recruit clients and promote our organization to the general public.

Professional Officer

Christian Family Service Centre
10.2018 - 04.2022
  • Managed and coordinated Visiting Medical Practitioner Service for Residential Care Homes of the Elderlies (RCHs) in Kowloon East and Kowloon West Clusters
  • Allocated General Practitioners to provide Medical Services to the RCHs
  • Liaised with different parties including but not limited to partnering doctors, RCHs, and government bodies such as the Social Service Department
  • Organized and arranged infection control training & ventilation assessment for RCHs amid Covid-19 outbreak
  • Compiled and analyzed service statistics
  • Handled miscellaneous tasks and overseeing daily operations of the service such as answering phone inquiries/complains
  • Helped CFSC to write proposals and bid various government projects

Mental Health Technician

MultiCare Health System (Tacoma General Hospital)
12.2017 - 08.2018
  • Coordinated mental health care services
  • Provided and documented interventions
  • Milieu management
  • Established treatment guidelines and agency policies and procedures
  • Provided group exercises as well as individual interaction with patients

Health Home Care Coordinator

Navos Mental Health
03.2017 - 10.2017
  • Performed home visits to assess client's health and identify barriers that impact
    client's ability to access appropriate health care services
  • Completed Health Action Plan with each client along with screenings such as
    PHQ-9, GAD 7, and Katz ADLs
  • Timely documentation of all client activities and maintain confidential client record
  • Provided health education and connected clients to community resources
  • Developed and guided clients to achieve long term goals related to health promotion

Program Specialist

Fairfax Hospital
07.2016 - 03.2017
  • Coordinated mental health care services
  • Assessed and documented patient's daily progress
  • Provided group activities and assisted with milieu management
  • Admitted new patients and data entry

Service Worker

WSU Biology Department
06.2015 - 08.2015
  • Performed weed control with herbicide
  • Worked with several house projects

Intern

International Financial Centre
06.2013 - 08.2013
  • Closely assisted the management department with a variety of projects
  • Computerized and documented new information into the database.
  • Worked with the team to perform phone auditing

Skills

  • Case Needs Assessments
  • Biopyschosocial Assessments
  • Data Collection
  • HIPAA
  • Motivational Interviewing
  • Case Documentation
  • Case Management
  • Emergency Response Training
  • Child Welfare and Protective Services
  • Microsoft Office
  • Adobe Photoshop/Premier Pro
  • Web & Tech Savvy
  • Leadership
  • Teamwork
  • Resilient

Education

May 2016

Bachelor of Science Psychology

Washington State University Pullman, WA

Certification

  • LSWA

Languages

Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Additional Information

Citizenship: U.S.A./H.K.

Selective Service: Yes

Vaccination Status:

Two doses of Pfizer

Timeline

Social Worker

Massachusetts Department of Children & Families
01.2023 - Current

Family and Community Services Coordinator

Quincy Asian Resources Inc.
10.2022 - 01.2023

Model

Freelance
04.2022 - Current

Professional Officer

Christian Family Service Centre
10.2018 - 04.2022

Mental Health Technician

MultiCare Health System (Tacoma General Hospital)
12.2017 - 08.2018

Health Home Care Coordinator

Navos Mental Health
03.2017 - 10.2017

Program Specialist

Fairfax Hospital
07.2016 - 03.2017

Service Worker

WSU Biology Department
06.2015 - 08.2015

Intern

International Financial Centre
06.2013 - 08.2013
Wilfred Wan