Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wilbeliz Ayala

Nashua,NH

Summary

Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.

Overview

20
20
years of professional experience

Work History

Personal Care Assistant

Tempus Unlimited
Stoughton, MA
03.2020 - Current
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.

Customer Service Cashier

Nashoba Pizza
Westford, MA
02.2017 - 10.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.

Waitress

Rocco's Resturant
Wilmington, MA
02.2018 - 06.2021
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.

Wait Staff Member

Tre Monti
Lowell, MA
03.2013 - 11.2018
  • Greeted and welcomed customers, providing them with menus.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Prepared tables by setting up linens, silverware and glassware.

Bus Driver

North Reading Transportation
North Reading, MA
01.2005 - 11.2016
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
  • Inspected vehicles prior to each shift for mechanical defects or malfunctions.
  • Greeted customers in a friendly manner when boarding the bus.

Education

High School Diploma -

Lowell High School
Lowell, MA
05-1998

Skills

  • Customer Service
  • Cash Handling
  • Drawer management
  • Product Merchandising
  • Customer Complaint Resolution
  • Check processing

Languages

English
Professional
Spanish
Professional

Timeline

Personal Care Assistant

Tempus Unlimited
03.2020 - Current

Waitress

Rocco's Resturant
02.2018 - 06.2021

Customer Service Cashier

Nashoba Pizza
02.2017 - 10.2024

Wait Staff Member

Tre Monti
03.2013 - 11.2018

Bus Driver

North Reading Transportation
01.2005 - 11.2016

High School Diploma -

Lowell High School

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Wilbeliz Ayala