Wilber Gomez Perez
Naples,FL
Summary
Proactive Supervisor with a proven record in team leadership and operational success. Skilled in training and developing staff while promoting a strong focus on customer service and safety compliance. Recognized for adaptability and strong interpersonal skills, enabling effective independent work and rapid acquisition of new competencies.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Fresh and front End Supervisor
Sam's Club
Naples, Florida
09.2024 - Current
- Managed and trained team of 10 members, fostering skills development and productivity.
- Supervised daily operations and workflow of fresh team, enhancing overall team efficiency.
- Coached and mentored employees, providing constructive feedback.
- Conducted regular team meetings to assess task progress and address challenges.
- Ensured compliance with company policies and procedures in the workplace.
Shift Manager
McDonald's
Naples, FL
08.2022 - 09.2024
- Supervised team members to uphold high-quality customer service during shifts.
- Trained new employees on procedures and best practices, fostering a culture of service excellence.
- Conducted regular performance evaluations to enhance employee development and productivity.
- Monitored equipment performance and reported maintenance needs to ensure operational reliability.
Education
High School Diploma -
Golden Gate High School
2925 Titan Way, Naples, FL 3411605-2024
Skills
- Team leadership
- Customer service
- Performance evaluations
- Safety compliance
- Food safety certification
- Forklift operation
- Equipment operation
- Dock operations
- Interviews
Languages
English
Professional
Spanish
Professional
Certification
- Forklift certification
- Food safety certification
Affiliations
- Furniture moving business
Timeline
Fresh and front End Supervisor
Sam's Club
09.2024 - Current
Shift Manager
McDonald's
08.2022 - 09.2024
High School Diploma -
Golden Gate High School