Summary
Overview
Work History
Education
Skills
Timeline
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Wilber Quintanilla

Katy,TX

Summary

Parts Advisor with 2 years of experience and 7 years as technician, meeting and exceeding customers' automotive parts needs for domestic and imported vehicles. Fast-paced and patient automotive professional with passion to supply correct parts first time and help customers return cars to road promptly and safely. Tech-savvy team player, CDK, X-time and Rapid recon software experience. Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team.

Overview

9
9
years of professional experience

Work History

Parts Advisor

Honda Cars of Katy
Katy, TX
10.2022 - Current
  • Researched part numbers for requested parts using catalogs and other resources.
  • Assisted technicians in locating hard-to-find parts during repair jobs.
  • Managed inventory, ordered parts and recorded parts transactions through dealer management system software and trained other team members to use software proficiently.
  • Reviewed body shop estimates, verified correctly identified parts and confirmed that pricing matched estimates supplied to customers.
  • Collaborated with team members to develop strategies for increasing sales revenue.
  • Provided exceptional customer service to customers by answering questions and addressing concerns.

Used Car Technician

Honda Cars of Katy
Katy, TX
11.2020 - 09.2022
  • Performed routine maintenance, such as oil changes and tire rotations, on used cars.
  • Inspected vehicles for mechanical defects and safety issues.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.

PDI Technician

Honda Cars of Katy
Katy, TX
11.2017 - 09.2022
  • Performed routine inspections of vehicles prior to delivery back to customers in order to check for any remaining defects or malfunctions.
  • Checked software programs for usability, functionality and design issues.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Calibrated products to match design and operational specifications.

Lube Express Technician

Honda Cars of Katy
Katy, TX
12.2014 - 10.2017
  • Performed routine oil changes and fluid top-offs on a variety of vehicles in accordance with manufacturer specifications.
  • Inspected and replaced air filters, spark plugs, belts, hoses and other components as needed.
  • Conducted vehicle inspections to identify potential problems or safety issues.
  • Repaired minor automotive issues such as replacing light bulbs, wiper blades and fuses.
  • Checked tire pressure levels, rotated tires and performed wheel alignments when necessary.

Education

Some College (No Degree) - Oil Field Service

Lone Star College System
Cypress
04-2015

High School Diploma -

Cypress Springs High School
Cypress, TX
06-2013

Skills

  • Ordering parts
  • Vendor Relations
  • Suggestive Selling
  • Catalog and parts familiarity
  • Reviewing deliveries
  • Customer Service
  • Problem-solving skills
  • Training and coaching
  • Performance Tracking
  • Email Communication
  • Team Collaboration
  • Verbal and written communication
  • Goal Setting
  • Clean Driving Record

Timeline

Parts Advisor

Honda Cars of Katy
10.2022 - Current

Used Car Technician

Honda Cars of Katy
11.2020 - 09.2022

PDI Technician

Honda Cars of Katy
11.2017 - 09.2022

Lube Express Technician

Honda Cars of Katy
12.2014 - 10.2017

Some College (No Degree) - Oil Field Service

Lone Star College System

High School Diploma -

Cypress Springs High School

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Wilber Quintanilla