Wilberlyn Feria
Hudson Falls,NY
Summary
Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
20
20
years of professional experience
Work History
CNA
The Pines at Glens Falls
03.2023 - Current
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs, documenting changes for nursing staff review.
- Communicated effectively with patients to ensure understanding of care plans.
- Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
- Supported nursing staff in implementing care strategies tailored to individual patient needs.
- Responded promptly to patient requests, fostering a supportive atmosphere.
- Participated in training sessions to enhance knowledge of caregiving techniques and best practices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Fort Hudson Health System
Fort Edward, NY
08.2021 - 02.2023
- Collaborated with interdisciplinary teams to enhance patient care delivery and outcomes.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Housekeeper
Fort Hudson Health System
Fort Edward, NY
12.2020 - 08.2021
- Maintained cleanliness and sanitation standards across patient rooms and common areas.
- Operated cleaning equipment, ensuring proper usage and safety protocols were followed.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
- Conducted routine inspections to identify maintenance issues and report them promptly.
- Trained new team members on effective cleaning techniques and safety practices.
- Participated in infection control initiatives, contributing to overall patient safety and health standards.
Owner
Rags To Riches Cleaning Service
Saratoga Springs, NY
05.2008 - 03.2020
- Developed business strategies to enhance operational efficiency and customer satisfaction.
- Managed financial planning, budgeting, and cash flow analysis to ensure profitability.
- Oversaw daily operations, optimizing workflow and resource allocation for maximum productivity.
- Implemented marketing initiatives, increasing brand awareness and customer engagement.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
House Cleaner
Essentials In Cleaning
Saratoga Springs, NY
01.2006 - 05.2008
- Executed thorough cleaning procedures to maintain high standards of hygiene and cleanliness across residential properties.
- Developed efficient cleaning schedules to optimize time management and enhance service delivery.
- Trained new staff on best practices for effective cleaning techniques and safety protocols.
- Implemented quality control measures to ensure consistency in cleaning outcomes and client satisfaction.
Education
GED -
Beach Channel HS
Rockaway Park, NYSkills
Professional Cleaning, time management, leadership skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CNA
The Pines at Glens Falls
03.2023 - Current
CNA
Fort Hudson Health System
08.2021 - 02.2023
Housekeeper
Fort Hudson Health System
12.2020 - 08.2021
Owner
Rags To Riches Cleaning Service
05.2008 - 03.2020
House Cleaner
Essentials In Cleaning
01.2006 - 05.2008
GED -
Beach Channel HS