Wilbert Gouin
Ocoee
Summary
Transitioning from fast-paced kitchen environment where skills in time management and multitasking were developed. Proven ability to work under pressure and maintain high standards of food quality and presentation. Looking to apply these skills in new, dynamic role that values dedication and efficiency.
Offering strong foundation in high-adrenaline environments and fast learner ready to excel. Brings solid grasp of vehicle dynamics and advanced driving techniques, ensuring rapid adaptation to demands of role. Ready to use and develop my technical skills.
Overview
1
1
year of professional experience
Work History
Cook
Portillos
03.2025 - Current
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Processed payments promptly for customers to exceed productivity standards.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Education
High School Diploma -
Lycee Antenor Firmin
HaitiSkills
- Cooking
Teamwork and Collaboration
Customer Service
- Cleaning and organization
- Food handling
- Strong attention to safe food handling procedures
Languages
English
Native/ Bilingual
Haitian creole
Native/ Bilingual
French
Professional
Timeline
Cook
Portillos
03.2025 - Current
High School Diploma -
Lycee Antenor Firmin
Education and Training
other,other
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