WILBERT PARKER JR.

• Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
• Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
• Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
• Determined layout of store merchandise for visual appeal to consumers.

• Established goals and expectations for staff through performance reviews, ensuring accountability.

• Work as a MODManaging and supervising the front desk and bell team as well as patrolling the floors of the hotel to assure the safety of our guest, I worked with every department at the hotel to ensure everything ran smoothlyArranged special accommodations for guests to enhance visitor experiences.Managed customer complaints and rectified issues to complete satisfaction.Worked with room service, housekeeping, maintenance and security to meet all guest needs.Supervised front desk operations, enabling guests to receive superior customer service from hotel staff.Directed front desk operations with focus on hotel reputation, staff productivity and operational efficiency.

Walk the floor to ensure every employee is doing they're assigned task that was given

as well as oversee a 19 men crew and forklift drivers as the certified forklift trainer, to

ensure the warehouse was being cleaned and safe for our membersHandled shift

overstock, restocking and inventory control.Followed safety protocols and company

processes and procedures.Executed targeted merchandising and promotional plans

to meet department sales goals.Modeled supportive leadership qualities, motivating

staff to achieve department goals and promote staff participation and team building.