Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Wildely Ortiz

Albany,NY

Summary

Dedicated professional with conflict resolution and customer service expertise. Proven ability to facilitate community events while maintaining a safe living environment.

Overview

5
5
years of professional experience

Work History

Resident Assistant

Muskingum University
New Concord, Ohio
08.2025 - Current
  • Assisted residents with daily living tasks and campus resources.
  • Planned and facilitated engaging community-building events for residents.
  • Enforced university policies to maintain a safe living environment.
  • Mediated conflicts between residents to promote a harmonious community.
  • Conducted regular safety checks in residence halls to ensure compliance.

Facility Attendant

Muskingum University
New Concord, OH
08.2025 - Current
  • Established safety protocols to improve security across university facilities.
  • Maintained organization and cleanliness in campus fitness centers.
  • Addressed maintenance requests from staff and students promptly.

Crew Member

Dunkin' Donuts
Albany, New York
03.2022 - Current
  • Provided friendly service while assisting customers with orders.
  • Maintained cleanliness and organization of dining and service areas.
  • Operated kitchen equipment in compliance with safety and health guidelines.
  • Collaborated with team members to enhance efficiency in food preparation.

Resident Assistant

Muskingum University
New Concord, Ohio
08.2023 - 05.2024

Facility Attendant

Muskingum University
New Concord, Ohio
08.2023 - 05.2024

Waitress

Beltrone Living Center
Albany, New York
09.2020 - 11.2020
  • Delivered friendly and efficient service to residents during mealtimes.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Assisted in setting up dining spaces for meals and events.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of meals.

Education

Some College (No Degree) - Exercise Science - Current

Muskingum University
New Concord

Skills

  • Conflict resolution
  • Customer service
  • Organizational skills
  • Communication skills
  • Active listening
  • Policy enforcement
  • Leadership development
  • Student engagement

Languages

Spanish
Native/ Bilingual

Affiliations

Clubs on Campus:

  • Vice President of the Black Student Union
  • Treasurer of Sisters of Hue

Hobbies:

  • Physical activity
  • Traveling
  • Creative arts and leisure activities

Timeline

Resident Assistant

Muskingum University
08.2025 - Current

Facility Attendant

Muskingum University
08.2025 - Current

Resident Assistant

Muskingum University
08.2023 - 05.2024

Facility Attendant

Muskingum University
08.2023 - 05.2024

Crew Member

Dunkin' Donuts
03.2022 - Current

Waitress

Beltrone Living Center
09.2020 - 11.2020

Some College (No Degree) - Exercise Science - Current

Muskingum University

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