Wildy Jean Baptiste

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

• SECURITY +, certification (loading)
• Systems Security Certified Practitioner (SSCP), certification (loading)
• Network +, CompTIA A+ 002 (pass 001 already)
• CYSA+
• Pen Test+

• Network+
• CompTIA A+
• Network Security
• Cybersecurity Analyst CYSA+
• Cloud+
• Linux+
• Database (SQL)
• Webmaster Client side
• Data+

Security operations center, Cybernowlabs, VA, USA, 11/2023, present, Hands-On Cybersecurity Experience, Managed Fortinet firewalls, ensuring robust network security., Maintained Web Application Firewalls (WAF) to protect web applications from potential threats., Conducted comprehensive vulnerability assessments using Tenable.io and Acunetix tools., Demonstrated proficiency in Windows and Linux, including installation, configuration, and troubleshooting., Utilized Open Source Intelligence (OSINT) tools for gathering relevant information for cybersecurity analysis., Managed security incidents using Hive Ticketing System and Jira, ensuring effective tracking and resolution., Conducted manual phishing email analysis to identify and mitigate threats using Proofpoint Secure Email Gateway., Hands-on experience with SentinelOne XDR and CrowdStrike XDR, enhancing incident investigation and ticketing on various endpoints., Established a virtual lab environment for hands-on testing and experimentation., Installed and configured Linux operating systems for compatibility and security., Set up Metasploitable2 for penetration testing and vulnerability assessment., Implemented Labtainer for networking practice and penetration testing.