Wiley Creal
Merrillville,IN
Summary
Dedicated professional with expertise in employee training and performance enhancement. Experienced in facilitating workshops, mentoring staff, and creating positive learning environments. Focused on driving productivity and service quality through effective training and support.
Overview
7
7
years of professional experience
Work History
Trainer
Texas Roadhouse
Crown Point, Indiana
03.2024 - Current
- Facilitated skills workshops to enhance employee performance and service quality.
- Monitored staff progress and provided feedback to improve service techniques.
- Assisted in creating a positive learning environment through engaging training methods.
Cashier
AMC Theatres
Merrillville, Indiana
09.2022 - 10.2023
- Managed cash register operations, ensuring balanced daily cash drawers.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted guests with ticket purchases and seating arrangements in a friendly manner.
Daycare Worker
Body max gym
Merrillville, merrillville
01.2020 - 07.2022
- Organized and led educational games to promote learning and social skills.
- Supervised children during activities and ensured a safe environment.
- Assisted in meal preparation and served nutritious snacks to children.
Education
High School Diploma -
Merrillville High
Merrillville, IN03-2024
Skills
- Program design
- Employee development
- Training evaluation
- Performance appraisal
- Learning platforms
- Skill evaluation
- service training
Timeline
Trainer
Texas Roadhouse
03.2024 - Current
Cashier
AMC Theatres
09.2022 - 10.2023
Daycare Worker
Body max gym
01.2020 - 07.2022
High School Diploma -
Merrillville High