Jay Wiley

• Ensure daily care of disabled patient including physical therapy, food prep, cleaning, dressing, toileting and office assistance
• Adherence to all PA and HIPPA health guidelines and requirements
• Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
• Remained alert to problems or health issues of clients and competently responded.
• Increased resident satisfaction, listening to feedback and making necessary adjustments.

• Have performed hundreds of events per year in over 30 US states
• Manage correspondence with hundreds of clients and buyers on a daily basis
• Adherence to strict schedule and deadlines
• Daily communications and follow ups via email and phone
• Maintained physical fitness and vocal health to consistently deliver high-quality performances under demanding conditions.
• Developed strong improvisational skills through extensive training and practice, elevating performance quality.

Booked and executed several tours in the United States (lower 48) from 2010 to 2021 as supporting act and headlining act

Main songwriter, tour manager and media liaison Managed band marketing, social media, and finances

• Negotiated favorable terms with vendors and suppliers, reducing overall expenses without compromising quality or satisfaction levels.
• Established a positive work environment that encouraged creativity, teamwork, and professionalism among band members.
• Fostered strong relationships with local media outlets for increased coverage of band activities.
• Streamlined rehearsal schedules to maximize productivity while maintaining a healthy work-life balance for all performers.

• Company Overview: Work at Home
• Manage correspondence with hundreds of clients and talent buyers on a daily basis
• Adherence to strict schedule and deadlines
• Daily communications and follow ups via email and phone
• Work at Home
• Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.
• Negotiated competitive rates for clients, securing cost-effective contracts and maximizing profits.
• Conducted thorough market research to identify emerging trends in the entertainment industry for better targeting of potential clients.
• Managed tour booking and logistical planning for dozens of clients
• Handling of hundreds of emails per day - initiating contact, proper schedule of follow-ups and replies

• Manage payment processing, customer service and storage unit rental (sales) daily - 7 days per week
• Collection call correspondence with delinquent customers
• Daily communications and follow ups via email and phone with upper management
• Maintained records and logs of work performed and materials and equipment used.
• Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
• Created weekly and monthly reports and presentations for management team.