Wilfred St. Francis

Top Hat Entertainment is an event based organization that deals with all kinds of fun including: bouncy castles, water slides, a DJ service, dunk tank, and obstacle courses that are catered to specific orders.

• I transported inflatable attractions to and from venue.
• I ensured timely arrival to event location
• I set up inflatables following safety guidelines
• I supervised participants use of inflatables ensuring safety at all times
• I cleaned inflatables before, during and after use following proper sanitation guidelines
• Provided excellent customer service
• Demonstrated adaptability in handling unforeseen challenges, ensuring events proceeded smoothly despite unexpected obstacles.
• Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.

• I cleaned the interior and exterior of boats and trailers in showroom
• I performed pre-delivery detailing, including washing boats inside and out, cleaning windows, upholstery, canvas, isinglass, bilges, compartments, fiberglass and wood
• I used high-speed buffers and polishers to properly detail exterior surfaces
• Removed dust, grease, and oil from exterior surfaces of boats and trailers
• Assisted when needed with cleaning and maintenance of the dealership
• Maintained high standards under tight timeframes
• Earned a reputation for reliability by consistently arriving at job sites punctually and completing work within the agreed-upon timeframe.
• Provided excellent results in restoring water-damaged boats through effective mold remediation processes and attention to detail in cleaning affected areas.

• Performed planting, watering, mulching, and edging of lawns.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
• Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.

• I managed orders, process transactions, ensure accuracy for restaurant and customers
• I prepare bagels according to customer specifications
• I assembled bagel sandwich's adding correct condiments and toppings
• I prepared and served restaurant items to customer satisfaction
• I restocked ingredients and supplies
• I performed maintenance tasks including cleaning the restaurant according to state health standards and requirements
• I reduced waste by closely monitoring inventory levels and adjusting orders as needed
• I contributed to teamwork by assisting other staff members during peak hours.
• I enhanced customer satisfaction through prompt service and attention to special requests.