Wilfredo Caldero
Fort Collins,CO
Summary
Goal-oriented manager with distinguished experience in Auto/RV industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals. Detail-oriented F&I manager/Director aiming to leverage 20 years of team development and client retention support growth and client satisfaction. Excellent history of increasing revenue while protecting client assets by delivering individualized policy and product recommendations.
Overview
21
21
years of professional experience
Work History
Professional Sales Consultant
Ken Garff Ford Of Fort Collins
02.2020 - Current
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Maintained consistent monthly 20+ cars sold monthly.
- Exceeded corporate quotas for monthly car sales.
- Informed customers of promotions to increase sales productivity and volume
- Contributed to event marketing, sales and brand promotion
- Set and achieved company defined sales goals
Finance Director
Adventure RV
01.2013 - 02.2020
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Improved operations through consistent hard work and dedication.
- Managed day-to-day operations within 5-person finance department for RV/Car dealerships.
Finance Director
Valley Auto Group
03.2011 - 10.2012
- Ran industry top tier numbers and penetration.
- Ability to handle massive deal load.
- Proficient with dealer track, Route one and CUDL.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Successfully closed average of 60-70 loans per month.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Developed and maintained relationships with buyers.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
F&I Manager
Champion Auto Group, Chrysler Jeep Dodge Mazda Mitsubishi Chevrolet
01.2005 - 11.2010
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Professional Sales Consultant
Champion Auto Group
01.2002 - 06.2005
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Answered telephone and email inquiries from potential customers.
Education
Bachelor Of Science - Computer Science
Colorado State University
Fort Collins, CO05.2004
High School Diploma -
Rocky Mountain High School
Fort Collins, CO05.1999
Skills
- Finance Director
- Senior management
- Accomplished manager
- Aftermarket Products
- Dealership Management
- Product Penetration
- Closing Processes
- Salesmanship
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The first one gets the oyster, the second gets the shell
Andrew Carnegie
Timeline
Professional Sales Consultant
Ken Garff Ford Of Fort Collins
02.2020 - Current
Finance Director
Adventure RV
01.2013 - 02.2020
Finance Director
Valley Auto Group
03.2011 - 10.2012
F&I Manager
Champion Auto Group, Chrysler Jeep Dodge Mazda Mitsubishi Chevrolet
01.2005 - 11.2010
Professional Sales Consultant
Champion Auto Group
01.2002 - 06.2005
Bachelor Of Science - Computer Science
Colorado State University
High School Diploma -
Rocky Mountain High School
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