Wilfredo JR Ginel

• Operated various fabrication tools and equipment for theme park projects.
• Collaborated with team members to maintain a safe work environment.
• Inspected materials for quality assurance before fabrication processes began.
• Maintained inventory of supplies and tools for efficient workflow.
• Performed finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
• Prepared metals for industrial processes by cleaning, degreasing and removing impurities from raw materials.
• Operated machinery such as saws, shears, presses, drills, milling machines and lathes to fabricate parts.
• Conducted routine maintenance on tools and equipment used in fabrication processes.
• Organized storage areas for supplies and completed projects in an orderly manner.
• Ensured compliance with all company policies regarding safety regulations while operating machinery.

• Assisted customers with product selection and inquiries in automotive retail environment.
• Processed customer transactions efficiently using point-of-sale systems.
• Resolved customer complaints through effective communication and problem-solving techniques.
• Maintained organized inventory displays to enhance customer experience and accessibility.
• Educated customers on product features, benefits, and maintenance for improved satisfaction.
• Collaborated with team members to ensure timely restocking of merchandise on shelves.
• Monitored store cleanliness and safety standards to create a welcoming atmosphere for customers.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Developed strong customer relationships to encourage repeat business.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Completed day-to-day duties accurately and efficiently.

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

• Designed, distributed and implemented Computer Lab and Learning Center in the Metropolitan University, including:
• Project Leader
• Configuration and installation of all 106 Mac and Windows Computers
• Electrical Design and Logistics
• Maintaining project within budget
• Installed and configured computer hardware and software for student and faculty use.
• Diagnosed and repaired technical issues across various campus computer systems.
• Provided technical support to users via phone, email, and in-person consultations.
• Collaborated with IT team to implement system upgrades and improvements.
• Trained students and staff on software applications and troubleshooting techniques.
• Performed basic network troubleshooting and maintenance activities.
• Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
• Installed, configured and maintained computer hardware, software systems, networks and peripherals.
• Troubleshot devices to identify and solve issues with hardware or software performance.