Wiline Saint Charles
La Quinta Inn & Suites In
Sunrise,FL
6
years of professional experience
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Work History
Server Trainer
2 Years 4 Months- Supported staff in adhering to health and safety regulations during service.
- Collaborated with team members to enhance customer service experience.
- Demonstrated efficient use of point-of-sale systems for order processing.
- Observed and provided feedback on server performance to improve skills.
- Participated in daily briefings to communicate restaurant goals and updates.
- Maintained cleanliness and organization of service areas to ensure readiness for guests.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
Stocker
3 Years 4 Months- Ensured cleanliness and safety compliance in storage areas and sales floor.
- Assisted in inventory management through accurate stock counts and reporting.
- Collaborated with team members to optimize product placement for increased visibility.
- Operated material handling equipment efficiently to streamline stock movement.
- Monitored expiration dates to minimize waste and ensure product freshness.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Organized and restocked shelves to maintain optimal product availability.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Housekeeper
9 Months- Maintained cleanliness and organization in guest rooms and common areas to enhance guest satisfaction.
- Performed laundry services, ensuring timely turnaround while adhering to quality standards.
- Managed inventory of cleaning supplies, coordinating reorders to prevent shortages.
- Trained new staff on cleaning protocols and safety procedures to ensure consistency in service delivery.
- Implemented efficient cleaning techniques, reducing time spent on routine tasks without compromising quality.
- Collaborated with maintenance teams to report repairs needed in guest areas for prompt resolution.
- Developed schedules for daily cleaning tasks to optimize workflow and maximize productivity.
- Conducted regular inspections of cleaned areas to uphold high standards of cleanliness and hygiene.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
Education
Certificate - HHA
Skills
Dynamic
teamwork
hard working
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Timeline
Housekeeper
La Quinta Inn & Suites In
11.2025 - CurrentRead More
Stocker
Walmart
07.2022 - 11.2025Read More
Server Trainer
Finger Likking
03.2020 - 07.2022Read More
Marlene's Training Center
Certificate from HHA
Read More