Summary
Overview
Work History
Education
Skills
Timeline
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Wilkens Desir

Miami,Florida

Summary

Professional worker with experience in ensuring smooth operations and meticulous attention to detail. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in handling and organizing packages, maintaining clean and safe environments, and providing excellent customer service. Known for positive attitude, strong work ethic, and effective communication skills.

Experienced with maintaining cleanliness and assisting with daily operations. Utilizes strong organizational skills to manage deliveries and support team activities. Track record of reliable performance and effective communication.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Volvo Porter

Volvo Cars
01.2021 - 10.2024
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Assisted guests with transportation arrangements, increasing satisfaction with concierge services.

Valet

Towne Park Valet
03.2019 - 11.2020
  • Built positive customer rapport for courteous, friendly and professional service.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.

Attractions Cast Member

Dezerland Park
04.2018 - 10.2019
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
  • Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
  • Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
  • Assisted in improving attraction operations through participation in team meetings sharing feedback based on observations or guest interactions.
  • Enhanced overall attraction presentation by maintaining clean surroundings at all times including queue areas, ride vehicles, and exit paths.

Education

Bachelor of Arts - Sports And Exercise Science

Florida International University
Miami, FL
06-2026

Associate of Arts - Exercise Science

Miami Dade College
Miami, FL
07-2024

High School Diploma -

North Miami Senior High
North Miami, FL
06-2018

Skills

  • Customer service
  • Strong work ethic
  • Problem-solving
  • Clean driving record
  • Ensuring customer satisfaction
  • Reliability and punctuality
  • Team collaboration
  • Adaptable and flexible
  • Communication and interpersonal skills
  • General labor

Timeline

Volvo Porter

Volvo Cars
01.2021 - 10.2024

Valet

Towne Park Valet
03.2019 - 11.2020

Attractions Cast Member

Dezerland Park
04.2018 - 10.2019

Bachelor of Arts - Sports And Exercise Science

Florida International University

Associate of Arts - Exercise Science

Miami Dade College

High School Diploma -

North Miami Senior High

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Wilkens Desir