Wilkin Beltre Romero
Rochester,NY
Summary
Dynamic and service-oriented individual with experience providing polite and courteous service to costumers and consumers. Possesses excellent customer service and communication skills as well as a commitment to safety. Demonstrated ability to work with diverse groups, remain calm in an emergency, and maintain a professional demeanor at all times.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flight Attendant
JetBlue Airways Corp
New York, NY
09.2022 - Current
- Enforced aircraft and passenger compliance with safety protocols, procedures, and regulations.
- Collaborated with flight crew members to provide excellent customer service.
- Guided passengers during onboarding and offboarding, providing specialized care for passengers with special needs.
Transportation Security Officer
VMD Corp
Rochester, NY
10.2021 - 09.2022
- Operated and calibrated explosive trace detector machinery, walk-thru metal detectors and hand-held metal detectors.
- Analyzed personal identification and necessary travel documents for signs of fraud or alterations.
- Provided support for other security officers throughout the workday.
Assistant Manager
Dominos Pizza
Rochester, NY
11.2018 - 09.2022
- Helped oversee the daily operations of the store, managing staff and inventory.
- Coached and mentored new employees on company policies and procedures.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
Education
Music Performance - Music
Monroe Community College
Rochester, NYSkills
- Company Culture And Values
- Company Policy Adherence
- Aviation Regulations
- Customer Services
- Conflict Resolution
- Airline Operations
- Safety Procedures
- Public Speaking
- Food And Beverage Service
- AED And CPR
- Aircraft Safety Checks
- Federal Guidelines
Accomplishments
- Attended various interviews, trainings, and workshops and was awarded the Domestic and International Purser position.
Certification
Flight Attendant 4762754
LANGUAGES
Spanish - Native
English - Native
Portuguese - Fluent
American Sign Language - Intermediate
French - Intermediate
Italian - Beginner
Timeline
Flight Attendant
JetBlue Airways Corp
09.2022 - Current
Transportation Security Officer
VMD Corp
10.2021 - 09.2022
Assistant Manager
Dominos Pizza
11.2018 - 09.2022
Music Performance - Music
Monroe Community College