Natasha Anderson
Joplin,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Director of Operations
Hot Shot Logistics
2020.10 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed, implemented and monitored daily operational schedules of over 30 moves per day in 16 states.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Assistant Store Manager
AT&T
2013.03 - 2020.09
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Retail Sales Consultant
AT&T
2008.06 - 2013.03
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Education
Bachelor of Science - Business Management
Missouri Southern State University
Joplin, MO12.2017
Bachelor of Science - Human Resources Management
Missouri Southern State University
Joplin, MO12.2017
Bachelor of Science - Marketing
Missouri Southern State University
Joplin, MO12.2017
Skills
- Budget Development
- Procurement Management
- Schedule Management
- Project Forecasting
- Strategic Planning and Execution
- Cost Control
- Document Control
- Project Auditing
- Adaptability
- Problem Solving
References
References available upon request.
Timeline
Director of Operations
Hot Shot Logistics
2020.10 - Current
Assistant Store Manager
AT&T
2013.03 - 2020.09
Retail Sales Consultant
AT&T
2008.06 - 2013.03
Bachelor of Science - Business Management
Missouri Southern State University
Bachelor of Science - Human Resources Management
Missouri Southern State University
Bachelor of Science - Marketing
Missouri Southern State University
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