Will Collins
Arlington,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Fulfillment Associate
Amazon
Dallas, Texas
01.2026 - 03.2026
- Operated material handling equipment to transport packages within the fulfillment center.
- Inspected incoming and outgoing shipments for accuracy and quality control.
- Collaborated with team members to optimize workflow and reduce processing time.
National Account Technical Support
WATTS WATER TECHNOLOGIES
Fort Worth, USA
01.2024 - 01.2026
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Desktop Support Technician
Acara Solutions
Fort Worth, Texas
04.2023 - 12.2023
- Installed and configured desktop systems for end-users efficiently.
- Provided technical support to resolve hardware and software issues promptly.
- Maintained inventory of computer parts and peripherals for operational readiness.
- Conducted training sessions for end users on basic use of software applications like MS Office Suite.
Maintenance Production Manager
U.S. AIR FORCE
Tacoma, WA
07.2019 - 04.2023
- Executive Operations: Directed maintenance production for a 40 aircraft fleet, coordinating daily schedules and long-term planning for personnel to ensure 100% mission readiness.
- Resource Management: Managed high-value equipment and assets valued at over $3Million, ensuring zero loss and total compliance with strict federal regulations.
- Liaison & Communication: Served as the primary point of contact between senior leadership and technical teams, distilling complex operational data into actionable briefings for executive officers.
- Process Improvement: Streamlined maintenance workflow protocols, reducing turnaround time by 80%, directly impacting operational efficiency.
- Confidentiality: Handled sensitive personnel records and mission-critical data with absolute discretion and security compliance.
Education
Military Leadership School - Professional Development & Management
U.S. Air Force
Skills
- Documentation reporting
- Logistics coordination
- Communication management
- Process improvement
- Technical support
- Customer relationship management
- Data analysis
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Long-term business planning
- Microsoft Office Suite
- Schedule management
Timeline
Fulfillment Associate
Amazon
01.2026 - 03.2026
National Account Technical Support
WATTS WATER TECHNOLOGIES
01.2024 - 01.2026
Desktop Support Technician
Acara Solutions
04.2023 - 12.2023
Maintenance Production Manager
U.S. AIR FORCE
07.2019 - 04.2023
Military Leadership School - Professional Development & Management
U.S. Air Force