Will Grube
Kingwood,TX
Summary
Driven Carhop Server at Sonic, renowned for exceptional customer service and a strong work ethic. Achieved high order accuracy and customer satisfaction by leveraging skills in food safety awareness and efficient delivery. Excelled in a fast-paced environment, fostering loyalty through personalized service and flexibility. Demonstrated proficiency in handling complaints, ensuring a positive dining experience for all patrons.
Overview
1
1
year of professional experience
Work History
Carhop Server
Sonic
10.2023 - Current
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Balanced orders on trays and delivered them to cars.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Promoted teamwork among staff members by offering assistance when needed.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Finance
Lonestar College
Kingwood, TX05.2028
High School Diploma -
Kingwood High School
Kingwood, TX05.2024
Skills
- Excellent customer service
- Strong Work Ethic
- Energy and enthusiasm
- Quick Learner
- Cleanliness
- Efficient Delivery
- Flexibility
- Food safety awareness
- Handling Complaints
- Food preparation assistance
- Memory retention
- Order Accuracy
Timeline
Carhop Server
Sonic
10.2023 - Current
Finance
Lonestar College
High School Diploma -
Kingwood High School