Will Manuele
Dallas,GA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Moes Southwestern Grill
Douglasville, GA
03.2024 - 12.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant General Manager
Cinnabon Bakery
Kennesaw, GA
08.2023 - 03.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Auto Detailing Manager
R&R AutoWorkz
Atlanta, GA
01.2018 - 08.2023
- Oversaw inventory, equipment maintenance and bay cleaning
- Inspected finished work to verify employee compliance with detailing standards
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks
- Trained detail team to deliver best possible service to customers with quality work
- Coordinated exterior and interior washing of vehicles according to customer wishes
- Improved overall department performance by setting clear goals and monitoring progress regularly.
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
- Coordinated cross-functional teams to ensure seamless project execution from start to finish.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Trained detail team to deliver best possible service to customers with quality work.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Parts Sales Manager
AutoZone
Marietta, GA
08.2015 - 05.2022
- Resolved customer issues quickly to close deals and boost client satisfaction
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Built relationships with customers and community to establish long-term business growth
- Increased profit margins by effectively controlling inventory budget and overhead and optimizing product turns
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Restaurant General Manager
Pizza Hut
Marietta, GA
01.2003 - 08.2015
- Managed inventory control, cash control, and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Education
Associate of Arts - Business Management
Chattahoochee Technical College
Marietta, GA06.2004
M.a.a.d.a - Automotive Painting: Automotive
M.a.a.d.a
Atlanta, GA02.2003
High School Diploma - undefined
Marietta High School
Marietta, GA06.1997
Skills
- Vehicle Inspection
- Team Management
- Polishing Equipment
- Scheduling and Coordinating
- Professional Relationships
- Goal Management
- Inventory Accuracy
- Operations management
- Inventory management
- Food safety
- Cost control
- Guest relations
- Customer engagement
Certification
- FOOD MANAGEMENT SERVSAFE CERTIFICATION -
Timeline
Restaurant General Manager
Moes Southwestern Grill
03.2024 - 12.2024
Restaurant General Manager
Cinnabon Bakery
08.2023 - 03.2024
Auto Detailing Manager
R&R AutoWorkz
01.2018 - 08.2023
Parts Sales Manager
AutoZone
08.2015 - 05.2022
Restaurant General Manager
Pizza Hut
01.2003 - 08.2015
M.a.a.d.a - Automotive Painting: Automotive
M.a.a.d.a
High School Diploma - undefined
Marietta High School
Associate of Arts - Business Management
Chattahoochee Technical College