Will Miller
Saint Louis,United States
Summary
Devoted advocate with 5 years of professional experience working with individuals and families experiencing crises. Dedicated student working towards Bachelor's in Social Work at University of Missouri Saint Louis.
Overview
6
6
years of professional experience
Work History
Client Empowerment Manager
ALIVE
St. Louis, MO
12.2023 - Current
- Provide intensive case management to shelter clients
- Meet with shelter clients face-to-face at least twice a week
- Complete Action Plans with shelter clients within the first 48 hours of their stay in the shelter program
- Communicate outcomes of client Action Plans with other ALIVE staff members
- Provide crisis intervention and conduct intake assessments as needed
- Document all interactions with clients and maintain accurate records
Crisis Intervention Specialist
ALIVE
Saint Louis, Missouri, United States
10.2021 - 11.2023
- Complete assessments for Nights of Safety shelter program
- Case management with Nights of Safety clients
- Provide crisis line callers and shelter clients appropriate referrals to external resources
- Provide emotional support
- Navigate crises and create safety plans for high danger situations.
Program Assistant
Unleashing Potential
Saint Louis
01.2019 - 10.2021
- Fascilitate after school program for students grade K-5 in the Saint Louis Public School District
- Maintain a safe environment for children to learn academic and social-emotional skills
- Implement mindfulness and emotional regulation techniques
- Create educational and entertaining lesson plans
- Interact and provide support for parents.
Volunteer Coordinator
The Little Bit Foundation
01.2018 - 03.2020
- Interact with students grade K-5 and take notes of what they need (clothing, coats, shoes, school supplies, toiletries, etc)
- Measure students for appropriate sizing
- Document orders and interactions with students in Little Bit's organizational app
- Train new volunteers and employees
- Navigate which and how many employees/volunteers will go to which school location.
Education
Bachelor's in Social Work -
University of Missouri St. Louis
12.2023
Associate of Applied Science - Human Services
Saint Louis Community College
05.2022
Skills
- Thorough documentation using Microsoft Teams and Apricot Social Solutions
- Think creatively and adapting to different situations
- Stay calm in crises situations
- Knowledge of various resources in St Louis and surrounding areas
- Trauma informed communication
- In depth understanding of domestic violence dynamics and its effects on survivors
Timeline
Client Empowerment Manager
ALIVE
12.2023 - Current
Crisis Intervention Specialist
ALIVE
10.2021 - 11.2023
Program Assistant
Unleashing Potential
01.2019 - 10.2021
Volunteer Coordinator
The Little Bit Foundation
01.2018 - 03.2020
Bachelor's in Social Work -
University of Missouri St. Louis
Associate of Applied Science - Human Services
Saint Louis Community College
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