Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Pena

Mission

Summary

Professional Summary
Dedicated student preparing for the Physical Therapist Assistant (PTA) program with a strong interest in rehabilitation, health, and fitness. Eager to gain observation experience, learn from licensed professionals, and build a strong foundation for a career in physical therapy.

Overview

8
8
years of professional experience

Work History

Bartender

Chilis's Bar and Grill
McAllen, TX
01.2019 - Current
  • Built strong relationships with guests through exceptional customer service, enhancing overall guest satisfaction.
  • Communicated effectively with customers and team members to ensure smooth operations in fast-paced environment.
  • Resolve customer concerns calmly and professionally.
  • Trained new employees on company policies and procedures.
  • Train and assist new employees.
  • Demonstrated leadership and accountability while maintaining attention to detail in service delivery.

Education

Bachelor's Degree - Computer And Information Systems

The University of Texas Rio Grande Valley
Edinburg, TX
12-2024

Skills

  • Customer service
  • Interpersonal communication
  • Team collaboration
  • Ability to work in fast-paced environments
  • Detail-oriented
  • Time management
  • Work ethic
  • Patient-focused attitude

Accomplishments

  • Earned a Bachelor of Business Administration in Information Systems from The University of Texas Rio Grande Valley (2024)
  • President's List – Spring 2024
  • Dean's List – Spring 2023, Fall 2023, Fall 2024
  • Maintained a 3.7 GPA while completing bachelor's degree coursework
  • Currently completing prerequisite courses for the Physical Therapist Assistant (PTA) program

Timeline

Bartender

Chilis's Bar and Grill
01.2019 - Current

Bachelor's Degree - Computer And Information Systems

The University of Texas Rio Grande Valley