Will Pendleton
Oklahoma City,OK
Summary
Results-driven sales professional with a record of accomplishment of expanding customer development and exceeding sales targets at United Rentals. Skilled in Salesforce and territory management, adept at contract negotiation and supporting customer relationships. Proven success in strategic pipeline growth and optimizing customer satisfaction.
Overview
5
5
years of professional experience
Work History
OUTSIDE SALES REPRESENTATIVE
United Rentals
2021.03 - Current
- Planned and organized routes within territory to maximize efficiency and time in field and Increased sales with existing accounts by upselling and introducing specialty divisions
- Managed and maintained a thorough pipeline of potential buyers for used equipment as well as repeat customers for rentals and purchasing
- Utilized relationships to gain knowledge of correct decision makers on various job sites and in offices
- Provided in-depth sales presentations for new and existing customers to answer all questions they had about general equipment and specialty division needs
- Collaborated with national account managers, strategic account managers, and colleagues to ensure equipment arrival dates, accuracy of account information, job site contacts, as well as pricing agreements
- Aided team members by delivering equipment, providing in-depth information for field technicians on service calls, and provided industry knowledge to customers seeking advice on correct equipment for specific job site needs
- Consistently met and exceeded goals set- ranking in the top 4 of 17 sales reps in district while also ranking 1 of 17 in active accounts year over year
- Fiscal year 2023- rental revenue 116% to plan; Used equipment sold 129% to plan
- Fiscal year 2024- rental revenue 106% to plan; Used equipment sold 75% to plan.
Inside Sales Representative
United Rentals
2020.12 - 2021.02
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Reservation Agent
Vail Resorts Inc
2019.04 - 2020.03
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
Education
BACHELOR OF SCIENCE (B.S.) IN INTERNATIONAL BUSINESS -
Oklahoma State University
Stillwater, OK05.2018
Skills
- Contract Management
- Sales Pipeline Management
- Salesforce
- Territory Management
- Sales Cycle Management
State
OK
City
Oklahoma City
Zip
73103
Personal Information
Title: OUTSIDE SALES REPRESENTATIVE
References
References available upon request
Timeline
OUTSIDE SALES REPRESENTATIVE
United Rentals
2021.03 - Current
Inside Sales Representative
United Rentals
2020.12 - 2021.02
Reservation Agent
Vail Resorts Inc
2019.04 - 2020.03
BACHELOR OF SCIENCE (B.S.) IN INTERNATIONAL BUSINESS -
Oklahoma State University