Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Reynolds

Menomonee Falls,WI

Summary

Talented Assistant Manager with an analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Sherwin Williams Co
Menomonee Falls, WI
03.2023 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.

Customer Service Representative

Planet Fitness Gym
Menomonee Falls, WI
06.2019 - 01.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Mentored new employees on procedures and policies to maximize team performance.

Education

Bachelor of Arts - Business Management

Saint Ambrose University
Davenport, IA
05-2022

High School Diploma -

Menomonee Falls High School
Menomonee Falls, WI
06-2018

Skills

  • Team Building and Leadership
  • Strategic Merchandising
  • Problem-Solving
  • Customer Relations
  • Sales Techniques

Timeline

Assistant Store Manager

Sherwin Williams Co
03.2023 - Current

Customer Service Representative

Planet Fitness Gym
06.2019 - 01.2022

Bachelor of Arts - Business Management

Saint Ambrose University

High School Diploma -

Menomonee Falls High School

Similar Profiles

CREATE PROFILE
William Reynolds