Will Sayegh
Los Angeles,CA
Summary
Highly regarded, positive leader with a proven track record of exceptional relationship-building skills. A home-grown and current employee who embodies the mission, values, and principles that the HomeState organization represents. Seeking the AGM position to further grow and develop professionally at HomeState.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Server
HomeState
LOS ANGELES, California
06.2022 - Current
- Encouraged team spirit among team members by exhibiting contagious positive energy.
- Strong and effective communicator who is an approachable respected leader.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
- Ensured all food orders were accurate and delivered promptly to customers' tables.
- Monitored inventory levels of food items and alerted management when supplies were running low.
- Assisted with training new employees on required responsibilities, menu knowledge, and customer service techniques.
- Cultivated a strong working relationship with the Kitchen Staff.
- Developed a foundational level of Spanish to more effectively communicate with team members.
- Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Resolved conflicts between employees quickly and fairly.
- Managed opening and closing duties to facilitate restaurant operations.
Education
Bachelor of Arts - Film
Kenyon College
Gambier, OH05-2022
Skills
- Team Leadership
- Teamwork and Collaboration
- Guest Relations Management
- Staff Development
- Relationship Building
- Conflict Management
- Problem-Solving
- Critical Thinking
- Operational Efficiency
- Team Motivation
- Service prioritization
- Organization and Efficiency
- Food presentation
Accomplishments
- Ivy League College Dean's List for 4 years
- 3.7 cumulative GPA
- Team Captain of College Lacrosse Team
- Ambassador for foreign exchange students
Certification
- CPR
- Food Handlers Certification
- ServSafe Alcohol Certification
References
References available upon request.
Timeline
Lead Server
HomeState
06.2022 - Current
Bachelor of Arts - Film
Kenyon College
Similar Profiles
Ben GriffithBen Griffith
Service Team Member at HomeStateService Team Member at HomeState
Saul HernandezSaul Hernandez
Server at HomestateServer at Homestate
MacMillan BauerMacMillan Bauer
Server at HomeStateServer at HomeState
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts