Will Tosney
Saint Paul,MN
Summary
Resourceful sales executive with several years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches.
Overview
9
9
years of professional experience
Work History
Senior Sales Executive
INRY, a Cprime Company
02.2021 - Current
- Executed a comprehensive account management plan for Enterprise Healthcare and State & Local Government industries, leading to a 25% growth in customer lifetime value.
- Delivered persuasive sales demonstrations to articulate value propositions, securing an average of 8 new accounts per year.
- Collaborated with marketing, solution consultants, and ServiceNow partners to identify and capitalize on industry trends, boosting lead generation, and the creation of new use case offerings to customers.
- Conducted market research and analysis to identify new and expanded opportunities, leading to the development of specific sales tactics to build upon customer roadmaps and journeys with ServiceNow, the additional value of their ServiceNow investments, and enhance our identity in the market.
- Fostered teamwork by sharing insights and techniques with peers, and collaborating on new efforts and service offerings in the priority industries we serve, contributing to a 30% improvement in overall team sales performance and INRY’s best year as an organization.
Customer Account Manager
Epicor Software
10.2019 - 10.2020
- Managed customer accounts and maintained relationships with key stakeholders.
- Solely owned, created, and drove the go-to-market strategies by creating and leading marketing efforts, cold calling, and coordinating with internal and external partners on financial, requisition, and document management product-specific webinars and campaigns.
- Led the sales cycle from discovery to close with a cross-functional team in order to uncover the customer requirements, evaluation process, and long-term automation and digital transformation objectives for their organization.
Customer Success Manager
Epicor Software
12.2018 - 09.2019
- Collaborated with sales and product teams to align customer expectations and solutions.
- Assisted customers on-site and remotely with migrations from legacy platforms to the flagship Epicor 10 product.
- Built and maintained strong relationships with key decision-makers throughout the migration process and discovery stages to uncover objectives and growth opportunities.
- Collaborated with cross-functional teams to develop strategies for driving customer success.
- Consistently exceeded target goals, regularly achieving 115+% in quarterly quota attainment, and 130+% for the fiscal year.
Sr. Business Development Representative
Epicor Software
03.2017 - 11.2018
- Introduced mid-market and enterprise organizations to Epicor through cold calling, marketing campaigns, and other prospecting tools, such as LinkedIn Sales Navigator and D&B Hoovers.
- Developed relationships with C-level executives and other decision-makers to introduce them to Epicor while serving as their go-to contact for questions and product information.
- Developed long-standing relationships with outside Territory Managers to develop strong pipelines of potential new customers.
- Frequently achieving 100% or more in quarterly and yearly quota attainment.
Education
Bachelor of Science - Sport Management
University of Minnesota – Twin Cities
Minneapolis, MNBachelor of Science - Business and Marketing Education
University of Minnesota – Twin Cities
Minneapolis, MNSkills
- Account management
- Relationship selling
- Sales strategy
- Market research
- Value proposition
- Lead generation
- Customer relationship management
- Strategic planning
- Sales coaching
- Team leadership
Timeline
Senior Sales Executive
INRY, a Cprime Company
02.2021 - Current
Customer Account Manager
Epicor Software
10.2019 - 10.2020
Customer Success Manager
Epicor Software
12.2018 - 09.2019
Sr. Business Development Representative
Epicor Software
03.2017 - 11.2018
Bachelor of Science - Sport Management
University of Minnesota – Twin Cities
Bachelor of Science - Business and Marketing Education
University of Minnesota – Twin Cities