Willa Thompson
Baton Rouge,LA
Summary
Experienced in a dynamic retail environment, honed customer service and communication skills, with a strong emphasis on product knowledge and assisting customers in making informed selections. Showcased ability to effectively manage inventory, maintain visually appealing displays, and uphold high standards of product quality. Eager to transition into a new field to leverage these valuable skills and provide exceptional value while enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Rainbow Shops
10511 S Mall Dr, Baton Rouge, LA 70809
11.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards, ensuring displays were organized and appealing.
- Collaborated with team members to restock rounders, four -ways and manage inventory effectively.
- Unpacked incoming inventory, tagged merchandise, and prepared items for the sales floor
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Supported closing procedures, including recovery, cleaning, and securing the store
Cheese Counter Clerk
Mariano's Fresh Market
Westmont, IL
04.2024 - 10.2024
- Received and processed weekly shipments to ensure supplies and materials were stored properly.
- Participated in ongoing training programs focused on enhancing product knowledge, sales techniques, and customer service skills.
- Provided exceptional customer service while taking orders, answering questions, and addressing customer concerns.
- Collaborated with team members to maintain a clean and organized workspace, promoting efficiency and an enjoyable shopping experience.
- Assisted with the development of in-store promotions and events showcasing new products or seasonal favorites to increase sales.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Cosmetology
Paul Mitchell The School
Lombard, IL10-2023
High School Diploma -
Downers Grove North Public High School
Downers Grove North05-2022
Skills
- Customer relationship building
- Retail floor stocking
- Customer service
- Communication skills
- Sales support
- Product knowledge
- Store recovery and closing procedures
- Inventory handling
- Visual merchandising
Timeline
Sales Associate
Rainbow Shops
11.2025 - Current
Cheese Counter Clerk
Mariano's Fresh Market
04.2024 - 10.2024
Cosmetology
Paul Mitchell The School
High School Diploma -
Downers Grove North Public High School