Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

William Abella

Casper,WY

Summary

Client-oriented professional with multiple years of experience focused on increasing business through developing professional relationships with both businesses and clients. Adaptive and deadline-oriented leader with the ability to consistently execute and complete multiple projects, excelling in high-stress environments.

Overview

15
15
years of professional experience

Work History

Mental Health Worker

Wyoming Behavioral Institute
10.2023 - Current
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Advocated for patient rights and well-being by addressing concerns with appropriate supervisory staff, ensuring that all patients received quality care.
  • Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.

General Manager

LA Fitness
12.2017 - 03.2022
  • Established and administered plans to increase profit while reducing losses including cancellations and billing issues of members
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning including hitting and surpassing sales goals.
  • Directly oversaw local marketing campaigns including business relations and community outreach to increase non-member traffic into the gym.
  • Maximized efficiency by coaching, mentoring, and training personnel on management principles, industry practices, and company procedures.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Combat Medic

United States Army
08.2009 - 08.2017
  • Administered medications, vaccines and tests such as electrocardiograms and field neurological tests.
  • Conducted realistic training scenarios to prepare medical team members and provide realistic battle or mass-casualty scenarios.
  • Consistently performed at expert levels in high-stress environments
  • Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.

Education

Palm Beach State College
Lake Worth, FL

Forest Hill Community High School
West Palm Beach, FL

Skills

  • Human Resources Oversight
  • Problem Anticipation and Resolution
  • Budget Control
  • In-person Sales
  • Time Management
  • Training Management
  • Conflict de-escalation
  • Behavioral Management

Professional References

  • Cedric Sanderson: (239) 784 - 1268

    Cedric Sanderson was my District Vice President at LA Fitness from approximately 2019-2022. He was my direct manager that would oversee me on a daily basis. Speaking to him on a daily basis, we both helped cultivate a welcoming and successful business strategy.


  • Specialist Brian Quitugua: (561) 267 - 9617

    Doc Q was a medic in the Army with me. He helped me truely fall in love with emergency medicine and helping deal with combat trauma. He continued on in the medical field and we stay in contact to this day.



  • Adam Simpson-Wilson: (307) 315 - 1242


      Adam was already a member of the WBI care team when I was hired and we quickly grew to talking when we would see each other. Over time working in close proximity, we developed a friendly professional relationship and both trust each other with our safety in tense situations when working in acute enviroments.



Timeline

Mental Health Worker

Wyoming Behavioral Institute
10.2023 - Current

General Manager

LA Fitness
12.2017 - 03.2022

Combat Medic

United States Army
08.2009 - 08.2017

Palm Beach State College

Forest Hill Community High School
William Abella